Branch Director (Personal Care)

Job Description

Job Description

URGENT NEED!

Branch Director to lead operations, compliance, and business development for our Personal Care services.

Key Responsibilities

· Lead overall branch operations, ensuring compliance with Texas Medicaid, EVV requirements and all state and payer regulations

· Drive business development and census growth through referral relationships, community partnerships, and local marketing initiatives

· Develop and execute strategic plans to expand market presence and identify new growth opportunities

· Manage branch financial performance, including P&L, cost control, and payroll accuracy

· Recruit, lead, and develop staff to support high performance, engagement, and retention

· Oversee service quality and ensure prompt resolution of client concerns

· Promote caregiver engagement through training, communication, and in-office support initiatives

· Represent the organization in the community through events, hiring fairs, and outreach efforts

Qualifications

Education:

· High school diploma required; Bachelor’s preferred

Experience:

· 3–5 years leadership in home health, personal care, or related field

· Minimum 2 years in a director-level role

Skills & Expertise:

· Knowledge of Texas Medicaid and EVV compliance

· Strong leadership, organizational, and strategic thinking skills

· Proven success in business development, referral growth, or market expansion

· Bilingual (English/Spanish) required

We're a leading provider of in-home healthcare across Texas, is seeking a results-driven Branch Director to lead operations, compliance, and business development for our Personal Care services.

We serve communities across Central and South Texas, including Austin, San Antonio, Del Rio, Eagle Pass, Harlingen, Laredo, McAllen, Pearsall, Robstown, Uvalde, and Rio Grande City.

Our Mission: To improve lives through compassionate care in the home and community, guided by our core values: Respect, Promise, Grateful, Integrity, and Honor.

Work Details

· Job Type: Full-time

· Travel: Up to 25%

· Location: In-person

Benefits

· Health, Dental, Vision Insurance

· Paid Time Off