Key Account Manager

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Lancaster, Midpoint Dr

Division: Air & Sea
Job Posting Title: Key Account Manager
Time Type: Full Time

Summary
The Key Account Manager will be responsible for maintaining and developing relationships with key clients to maximize revenue and profits for DSV. They will work closely with internal teams to ensure clients receive the highest level of service and support.

Duties and Responsibilities
• Develop and maintain relationships with key clients in the transportation and logistics industry
• Identify opportunities for growth and expansion within the existing client base
• Collaborate with internal teams to develop customized solutions for clients
• Negotiate contracts and pricing agreements with clients
• Maintain regular communication with clients to ensure satisfaction and address any issues
• Conduct market research to stay up-to-date with industry trends and competition
• Provide regular reports and updates to management on account status and progress

Educational background / Work experience
• Bachelor's degree in business, logistics, or a related field
• Minimum of 5 years of experience in sales or account management in the transportation and logistics industry
• Experience working with large, complex clients

Skills & Competencies
• Strong interpersonal and communication skills
• Excellent negotiation and problem-solving abilities
• Analytical mindset and ability to interpret data
• Ability to work independently and as part of a team
• Strong organizational and time-management skills

Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)
• May manage a team of account managers or coordinators

Preferred Qualifications
• Master's degree in business or logistics
• Experience working with DSV's specific industry verticals (e.g. automotive, healthcare, retail)

Language skills
• Fluent in English (oral and written)

Computer Literacy
• Proficient in Microsoft Office and CRM software
• Familiarity with logistics-specific software (e.g. TMS, WMS)

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

For this position, the expected base pay is: $70,500 - $105,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .