Managing Director - Education (K-12 & Higher Ed)

Req ID: 343598

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Managing Director - Education (K-12 & Higher Ed) to join our team in Austin, Texas (US-TX), United States (US).

Education Executive Leader

Role Overview

The Education Executive Leader provides strategic leadership, operational oversight, and executive relationship management across a portfolio of Education clients, including K-12 school systems and higher education institutions across the United States. This role is responsible for driving account growth, ensuring delivery excellence, and positioning the company as a trusted partner in advancing education outcomes through innovation, technology, and services. The ideal candidate combines deep education sector expertise with proven executive leadership and a strong track record of business growth and client success.

Key Responsibilities

Strategic & Operational Leadership

• Provide overall leadership for operations, administration, and performance across a portfolio of Education accounts.
• Own P&L performance, ensuring delivery of financial, operational, and client success objectives.
• Oversee engagement planning, budgeting, and resource allocation to ensure timely, high-quality execution.

Client Relationship Development

• Build and sustain trusted, long-term partnerships with superintendents, chancellors, presidents, CIOs, CFOs, and other senior academic leaders.
• Serve as a strategic advisor to institutional leaders, aligning solutions with their missions of student success, operational efficiency, and digital transformation.
• Represent the company at board meetings, advisory committees, and executive forums within the Education community.

Business Growth & Market Positioning

• Identify and create new opportunities by leveraging insights into education policy, accreditation, compliance, and digital learning trends.
• Collaborate with marketing, communications, and industry teams to strengthen brand visibility in the Education sector.
• Serve as a thought leader in the Education market through conference participation, publications, and innovation showcases.

Policy, Funding & Ecosystem Engagement

• Monitor and interpret changes in education policy, funding models (e.g., state appropriations, federal grants, Title I, CARES/HEERF, research funding), and accreditation standards to anticipate client needs.
• Build and expand strategic partnerships with technology providers, education associations, and industry collaborators.

Innovation & Transformation Leadership

• Partner with client executives to shape digital campus strategies, student experience initiatives, and technology modernization roadmaps.
• Co-develop tailored service offerings in areas such as cloud adoption, cybersecurity, data analytics, student engagement platforms, and research computing.

Risk, Compliance & Governance

• Ensure compliance with education regulations, contractual obligations, and governance standards.
• Proactively identify and mitigate delivery risks to protect client trust and institutional reputations.

Team Leadership & Talent Development

• Coach, mentor, and provide executive guidance to account teams in strategic planning, performance, and client management.
• Build and inspire diverse, high-performing teams that embody collaboration, innovation, and accountability.
• Sponsor leadership development and succession planning to strengthen organizational capabilities in the Education sector.

Required Experience & Qualifications

• 10+ years of client service leadership within the Education sector (K-12, higher education, or education agencies).
• 10+ years of experience in sales, relationship management, and account leadership with measurable business growth achievements.
• 5+ years managing large, multi-institution consulting engagements and executive client relationships.
• 5+ years of P&L management, budgeting, and operational performance accountability.
• Proven ability to exceed business, financial, and customer objectives in dynamic environments.

Core Competencies & Attributes

• Executive presence with the ability to influence academic and administrative leaders at all levels.
• Strategic thinker with strong business, financial, and education sector acumen.
• Skilled in navigating complex funding, governance, and accreditation environments.
• Strong communication, facilitation, and presentation skills tailored to the Education audience.
• Collaborative leader who builds trust, drives innovation, and inspires high performance.

Education

• Bachelor’s degree required; advanced degree or equivalent relevant experience preferred.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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