Customer Success Associate
AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment.
With comprehensive training, inbound client interest, and structured mentorship, you’ll have the support needed to build a purpose-driven career with long-term growth potential—all from home.
Key Responsibilities
Conduct virtual consultations with clients via Zoom
Guide individuals and families through personalized supplemental benefit options
Support clients throughout the enrollment process with professionalism and clarity
Maintain accurate digital documentation and follow-up communication
Deliver high-quality, client-first service
Participate in ongoing mentorship, development sessions, and team trainings
Build lasting client relationships that support long-term success
Qualifications
Strong communication and interpersonal skills
Organized, self-motivated, and comfortable working independently
Confident on video and familiar with digital tools
Passionate about helping others and contributing to a mission-driven organization
Customer service or consultative experience preferred, not required
Authorized to work in the United States
Reliable internet connection and Windows-based laptop or PC with webcam
What We Offer
Fully remote role with flexible scheduling
Weekly performance-based pay
Inbound client interest — no cold outreach
Renewal-based income growth opportunities
Monthly and quarterly performance bonuses
Equity opportunity for qualifying team members
Full training and licensing support
Clear advancement pathways into leadership roles
Collaborative, people-first team culture
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, proudly serving union members, credit union members, and veterans. As a remote-first organization, we are committed to empowering our team members to succeed with flexibility, integrity, and long-term opportunity.
If you’re ready to build a career that combines purpose, flexibility, and growth, apply today.
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