Regional VP of Restaurant Operations

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Company Summary

Since 1941, we have exhibited a passion for not only great barbecue but great people. That's why we offer a workplace where employees are given meaningful growth opportunities and rewarded for their loyalty and contributions. Hardworking, passionate individuals who inspire others and thrive in a fast-paced environment make up our team. As the largest and fastest-growing barbecue concept in the world, we're always looking for dynamic and motivated team members to join our family.

DICKEY'S is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex (including pregnancy), gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Position Summary

Welcome to Dickey's Barbecue! The primary responsibility of the role will be to train and enforce all matters of top line sales growth and bottom line profitability for a region comprised of districts. This is an office based, hands-on role that will include travel and will supervise others as well as have your own assigned locations Responsibilities include, but are not limited, to:

• Accountability for sales and profitability of assigned region of franchised restaurants including both brick-and-mortar and virtual locations
• Interpreting information from reporting systems and utilizing the data to coach operational standards
• Utilizing reporting systems to determine trends in sales and cost of goods and coaching on their use
• Ensuring compliance adherence to all company standards
• Analyze store, district and regional results and present results and corrective action plans to leadership when needed
• Travel as necessary to audit/guide/mentor/enforce standards and compliance
• Build sales for assigned stores - increasing existing customer frequency and engaging new customers
• Meet and/or exceed monthly sales and check count commitments at store, district and regional level
• Meet and/or exceed monthly KPI metrics at store, district and regional level
• Responsible to drive overall quality and brand standards at all levels through direct initiatives
• Implement, execute, manage and assertively follow up on operational brand strategies that enhance the profitability at store, district and regional levels
• Collaborate and work in conjunction with other departments for overall growth and success of the operations department and team
• Maintain budget controls on all operations activities tied to region
• Supervise direct report(s), ensuring above is achieved by others within the department
• Quickly and efficiently handle assigned escalations with franchise owner as necessary (i.e. non-compliance to standards, AR concerns, etc.)

Prerequisites:

• High School Diploma or GED is required, college degree desired but not required
• 5+ years restaurant management experience at a multi-unit level
• Experience working with Franchisee's required (10+ locations)
• Up to 50% travel required
• Restaurant marketing experience a plus
• Thrive in a results-driven business environment
• Outstanding follow up

• This role requires living in the Dallas metro area, there is no relocation being offered.