Process Engineer- Card Programs

job summary:
We are seeking a high-energy Contract Process Engineer to revolutionize how we communicate and merchandise our Cobrand Card promotions by turning complex manual workflows into seamless, automated systems. This is a "roll-up-your-sleeves" opportunity where you will dig deep into our digital ecosystem-connecting dots across Workfront, CMS platforms, and Adobe Target-to eliminate bottlenecks and help our teams work smarter. If you are a natural puzzle-solver who thrives on transforming "how things are" into "how they should be," we want you to help us elevate the experience for both our teammates and our customers.

location: Dallas, Texas
job type: Contract
salary: $70 - 75 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:
· Analyze end-to-end Cobrand promotion workflows across Workfront, CMS platforms (OpenText, inflight systems), and Adobe Target personalization

· Identify and implement automation opportunities for asset deployment, personalization rule setup, and offer management

· Streamline approval and communication workflows to reduce manual steps and accelerate time-to-market

· Partner with AEM & Photoshop API capabilities to automate creative asset production

· Document processes, build scalable solutions, and champion continuous improvement

qualifications:
echnical & Tool Proficiency

Workflow & CMS Expertise: Hands-on experience with marketing workflow tools and content management systems, specifically Workfront, OpenText, or similar enterprise platforms.

Personalization & Targeting: Proven understanding of personalization engines and rules-based delivery systems (e.g., Adobe Target).

Creative Automation: Familiarity with automating asset production through AEM (Adobe Experience Manager) or Photoshop APIs.

Technical Implementation: Ability to translate business needs into technical requirements, including the development of automation roadmaps and pilot proof-of-concepts.

Process Engineering & Analysis

Workflow Transformation: Strong background in end-to-end process mapping, identifying "communication silos" or manual bottlenecks, and redesigning them for scalability.

Data-Driven Decision Making: Skilled in performing gap analyses and assessment of automation opportunities to calculate Level of Effort (LOE) versus business value.

Documentation Excellence: Proficiency in creating professional "runbooks," current-state process maps, and training documentation for internal knowledge transfer.

Collaboration & Strategy

Cross-Functional Leadership: Ability to partner effectively with diverse stakeholders, including Marketing Strategy, Product Owners, Legal/Compliance, and Digital Merchandising teams.

Strategic Communication: Excellent verbal and written skills to champion continuous improvement and present complex automation solutions to non-technical audiences.

Project Management: Demonstrated ability to deliver specific milestones independently within a fixed 24-week engagement timeline.

Solution-Oriented Mindset: A proactive, "roll up your sleeves" approach with a genuine curiosity for solving organizational puzzles and improving the employee/customer experience.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.