Senior IT Consultant / Systems Administrator (MSP)

Job Description

Job Description

Who We Are

F1 Technology Group is a fast-paced Managed Service Provider (MSP) supporting businesses across the Houston area. We deliver proactive IT solutions, strategic guidance, and high-level technical execution for small to mid-sized organizations.

We’re growing and looking for a Senior IT Consultant / Systems Administrator who thrives in an MSP environment—someone who can own projects, handle escalations, and confidently lead client conversations.

This is an onsite, client-facing role based in Houston. Remote work is not available.

About the Role

This position is ideal for a senior technician or consultant with strong MSP experience who wants ownership, variety, and the ability to make a direct impact.

You will:

• Work across multiple client environments (not just one network)
• Lead projects from design through delivery
• Act as a Tier 3 escalation point for complex issues
• Serve as a trusted advisor to clients

This is not a ticket-only role—you’ll be expected to think strategically and execute at a high level.

Key Responsibilities

• Design and implement infrastructure solutions (Windows Server, SQL, VMware)
• Support and troubleshoot multi-site network environments (WAN/LAN, SonicWall, Meraki)
• Administer cloud and hybrid systems (Microsoft 365, Azure, SharePoint)
• Manage backup and disaster recovery platforms (Veeam, Datto, SAN/NAS)
• Lead full project lifecycle:
• • Scoping and solution design
  • Proposal input and client discussions
  • Implementation and documentation
• Act as the technical escalation point for Service Desk and Field teams
• Maintain clean and accurate documentation (diagrams, configs, standards)
• Communicate directly with business owners and executive stakeholders
• Participate in on-call rotation and daily dispatch coordination
• Accurately track time and maintain ticket discipline
• Stay current with evolving MSP tools, security practices, and technologies

What We’re Looking For

✅ Experience

• 7+ years in IT, with recent MSP or consulting experience strongly preferred
• Proven success supporting multiple client environments simultaneously
• Experience owning projects, not just support tickets

✅ Technical Skills

• Microsoft stack (Windows Server, Active Directory, Microsoft 365, Azure)
• Virtualization (VMware / Hyper-V)
• Networking (firewalls, switching, VPNs)
• Backup & DR (Veeam, Datto, similar)

✅ Core Competencies

• Advanced troubleshooting and root cause analysis
• Strong documentation habits (critical in MSP environments)
• Ability to prioritize constantly shifting workloads
• Confident, professional communication with clients

✅ Bonus Points

• Experience with ConnectWise or similar PSA/RMM tools
• Industry certifications (Microsoft, Azure, VMware, Cisco)

Core Values

We hire and retain people who demonstrate:

• Integrity – Do the right thing, even when no one is watching
• Understanding – Listen first, solve with intent
• Innovation – Continuously improve systems and processes
• Communication – Clear, direct, and proactive
• Reliability – Consistent execution and follow-through

Why Join F1? (Houston MSP Environment)

• Work across diverse industries and technologies—not stuck in one environment
• High-impact role with real ownership and autonomy
• Direct exposure to client leadership and business decision-making
• Team culture focused on accountability, process, and execution
• Opportunities to grow into lead consultant or architecture roles

Compensation & Schedule

• Competitive salary based on experience
• Bonus opportunities tied to performance
• Full-time onsite role (Houston area clients + office)
• On-call rotation as part of team schedule

Note: Candidates without MSP or multi-client support experience may not be considered.

F1 Technology Group is a fast-growing IT Managed Services Provider (MSP) committed to delivering exceptional technology solutions and customer service. We’re looking for driven, experienced professionals who are passionate about solving problems, supporting clients, and growing with a team that values clarity, ownership, and innovation.

Company Description

F1 Technology Group is a fast-growing IT Managed Services Provider (MSP) committed to delivering exceptional technology solutions and customer service. We’re looking for driven, experienced professionals who are passionate about solving problems, supporting clients, and growing with a team that values clarity, ownership, and innovation.