Reinstatement Auditor (Remote/Work from Home)
- Assist in the continued 100% audit of all Reinstatements processed.
- Provide feedback on errors found and direction on the correction of errors.
- Document and report on all audit functions to report trends.
- Meet with managers regularly to aid in pinpointing areas of training needs and opportunities.
- Meet with managers regularly to stay informed about any changes in policies, procedures, regulations, business initiatives and/or technologies.
- Assist in the maintenance of all training materials for the Reinstatement Team.
- Participate in user testing of all new application systems before implementation in the Reinstatement Team.
- Assist in full reinstatement processing, as needed.
- Ad Hoc Task (other duties as assigned by management in line with job duties/expectations).
- High school diploma or equivalent. Some college preferred.
- Some insurance and/or sales experience preferred.
- Prior reinstatement experience in an insurance setting required.
- Prior audit experience is preferred.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of internet business.
- Ability to learn new computer systems.
- Teamwork – Committed to the successful achievement of team and organizational goals.
- Possess a professional and friendly attitude and able to quickly develop a rapport with team members.
- Detail oriented.
- Reliable and predictable attendance of your assigned shift.
- Ability to work full time and/or part time based on the position specifications.
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
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