Lead Accounts Payable Representative

Southwest Airlines
Dallas, TX

: Department: Finance Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : Job Summary All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliab le, and low-cost air travel. Th e Lead Accounts Payable Representative invests in the future of Southwest's People in their work contributing to the Accounts Payable Team . This role will work collaboratively with many Teams throughout the Company to support the receiving, processing, and payment of invoices. The Lead Accounts Payable Representative is a self-starter who is comfortable working in a dynamic environment with competing priorities to support payment processing across the Company , Additional details: The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site. U.S. citizenship or current authorization to work in the U.S. is required , and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Use advanced knowledge of processes, procedures and systems to provide recommendations for new and/or improved processes and strategies for improvement to Leadership Support implementations of new and/or updated processes, procedures and systems Act as a subject matter expert in one or more functional areas within Accounts Payable, including but not limited to invoice processing, vendor maintenance, payment processing, and /or corporate credit card services Assist with training of the Accounts Payable support Team; and support this Team in issue resolution with internal / external Customers. Maintain highest level of productivity related to invoice processing, vendor maintenance requests, payment processing and/or Corporate Credit Card Service requests and audit queue review May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge of internal controls and SOX compliance Knowledge of principles and processes for providing Customer (internal and external) and personal services including Customer (internal and external) needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction Skilled in gathering all relevant information and data in order to understand issue completely and take next steps Skilled in making informed decisions quickly, always aware of time sensitivity Ability to keep up with fast paced work that may require facing new challenges and situations Ability to reflect on what works well and identify on ways to improve Ability to adjust content and format of message to adapt to the audience, from detailed messaging for Customers to elevated concepts for Leaders Ability to meet productivity goals related to transactional processing of invoices, Customer Service transactions, payments or credit card administration Education Required: High School Diploma or GED Experience Advanced level experience, seasoned and specialized knowledge in: Accounting or Finance Accounts Payable Customer Service Preferred: I ntermediate experience with SAP and SAP VIM Licensing/Certification N/A Physical Abilities Ability to perform work duties from limited space workstation/desk/office area for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information Must have the flexibility to work extended hours, including occasional weekends, and Company holidays Pay & Benefits: Competitive market salary from $ 54,350.00* - $60,400.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck* Potential for annual Profit-sharing contribution toward retirement - when Southwest profits, you profit** Explore more Benefits you'll love:
  • Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits ***Profit-sharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this because it won't be available after you apply. Southwest Airlines is an Equal Opportunity Employer. Please print/save this because it won't be available after you apply.

Posted 2026-04-06

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