Family Partner

Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)
Waco, TX

Under the immediate supervision of the KCF Division Director, or Lead Certified Family Partner, a Certified Family Partner (CFP) plays a key role in engaging families in mental health services by using their lived experience to build rapport and help families navigate services and build skills. CFPs are a benefit of Texas Medicaid for Parents (birth, adoptive, and foster parents).

EXAMPLES OF WORK PERFORMED:
  • Per referral from Case Managers, Therapists, Skills Trainers, and/or other Treatment Team
    members, Family Partner meets with parents/caregivers of children served by Klaras Center for Families to provide experienced advice and guidance concerning KCF services and mental health services in general.
  • Under the supervision of KCF Division Director, or Lead Certified Family Partner, provides emotional support to parents/caregivers struggling to meet their unique parental demands and personal challenges.
  • Participates as a team member in conferences designed for the diagnosis and treatment of clients.
  • Assists parents in identifying barriers and problems as well as in problem solving.
  • Provides education and assistance in navigating and advocating for their child in child serving systems (child welfare, education, behavioral/mental health, juvenile justice, school, primary care, etc.).
  • Facilitates and assists in identifying formal and informal community resources and support.
  • Provides Coaching, and skills training for the parent(s)/guardian(s).
  • Co-facilitates the Parent Support Group in an effort to support, empower, and guide parents of
    children and adolescents served at KCF.
  • Increases knowledge and skills through attendance of outside conferences and seminars whenever
    possible.
  • May provide transportation to clients or caregivers.
  • Performs related work as required.

Knowledge, Skills, and Essential Functions

  • Works under limited supervision, with considerable latitude for the use of initiative and independent judgment
  • Excellent written and verbal communication and telephone skills
  • Excellent interpersonal skills, reliability, and dependability towards Center employees, clients, and the community
  • Must display excellent organizational skills and time management
  • Must have Rehabilitation/Skills Training.
  • Stooping, bending, sitting, standing for prolonged periods and lifting up to 15 pounds
  • Works mainly in office setting with 50% of time transporting clients and other errands
  • Ability to be CPR and PMAB certified
  • Valid driver's license, liability insurance, and reliable transportation required

Required Education and Experience

  • High school diploma or GED
  • Be a legally authorized representative (LARs), or primary caregiver of a Medicaid eligible child or youth (20 years of age and younger) who is diagnosed with a serious emotional disturbance (SED), a mental health or substance use condition, with at least 1 year of dealing with mental health issues with their own child, if so please provide information.
  • Must meet qualifications and complete Certified Family Partner training within one year of hire

Hours: 8AM-5PM M-F with possible variations per client needs

Salary: $31,200 annually/$15.0000 hourly

Position: 612

Benefits:

Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year
Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply**

Generous Paid Time Off (PTO) - begins after 3 months of full-time employment
Posted 2026-06-22

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