Sales Consultant

Sales Consultant

At Star Furniture, we know it's not simply furniture. It's Thanksgiving dinner, late-night chats, gameday get-togethers, and more. At Star Furniture, we set the stage for where life happens. With deep Texas roots, we've spent over 100 years perfecting a premium shopping experienceone that's built on quality products, a broad selection, and honest practices. We put our customers first, and they feel it at every touchpoint.

WE'RE TOLD WE'RE DIFFERENT. AND WE AGREE WE'RE DIFFERENT BY DESIGN.

Our Mission: Our mission is to be the preferred home furnishings provider for Texas families who value style, quality, and affordability. By providing exceptional service to our guests and community.

Company Values: As a Company, we're guided by four core values. They impact our long-term strategy, day-to-day business interactions, and our relationships, while helping us stay true to ourselves and Vision.

INTEGRITY / SERVICE / ACCOUNTABILITY / RESPECT

About The Role: Our Sales Consultants are a major driving factor behind Star Furniture success. As a Sales Consultant, you are responsible for delivering an exceptional guest experience by understanding the needs of your clients in order to offer the best service while maximizing sales. A successful candidate will be driven to achieve personal success while making positive contributions to the sales team overall.

Job Responsibilities:

• Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality.
• Energy, enthusiasm, a positive attitude, and the ambition to flourish in a fast-paced sales culture.
• Achieve and exceed sales goals, including KPIs.
• Provide world-class customer service and offer customers an unforgettable shopping experience.
• Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills.
• Develop and maintain a customer base through networking, prospecting, scheduling, and client follow up to ensure customer satisfaction before and after the sale.
• Complete sales contracts accurately
• Comply with all company policies and procedures
• Participate in maintaining showroom displays
• Perform additional functions that may be assigned at the discretion of management

Required Qualifications:

• Excellent written and verbal communication skills, bilingual a plus!
• Ability to network and build relationships with customers.
• Competitive, goal-oriented nature with the ability to work well in a team environment.
• Flexibility to work a 5-day retail schedule that includes weekends (both Saturdays and Sundays for Full Time, either/or for Part Time), and most holidays.
• Basic computer skills.
• Previous experience in a commission-based sales environment is a plus but not required.
• Strong organizational skills.

Competencies:

• Strategic Thinker
• Problem Solver
• Service Oriented
• Flexible; open to new procedures and ability to adapt to changes.
• Emotional intelligence: understands yourself and others to build relationships.
• Excellent team player; actively contributes to a team and respects others.
• Dependable; accountable and is committed to work as scheduled.

Work Environment: This position operates in a retail showroom environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, tablets, and other office equipment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. The employee may stand and/or walk up to 6-7 hours in an 8-hour workday.

What Star Offers: Benefits are an important part of the total compensation that Star offers. Star is dedicated to offering competitive compensation enhanced by a variety of benefits that allow team members to choose whether or not to participate based on their needs. Some of the benefits offered include:

• Comprehensive health care options (medical, telemedicine, dental and vision)
• 401(k)
• Paid Time Off
• Voluntary Long-Term Disability
• Voluntary Life Insurance
• Generous Employee Discount

(waiting periods may apply to the above)