Front Desk Receptionist (PRN)

Who We Are:

Westminster is a premier retirement community with dedicated and skilled staff, dynamic leadership, innovative services and first class facilities.

Who You Are:

We are seeking candidates who are hospitality oriented and take great pride in serving others in a caring and professional manner. Seeking a hospitality minded candidate to work as a front-office Receptionist. *Will perform telephone, reception, and general clerical duties.

This position is PRN and will not have a set schedule or regular hours; this position will be able to pick up shifts when other associates are off.

Your availability must include day shift Monday - Friday, 7:30am - 4:00pm.

Responsibilities:

• Opens and closes the reception desk and properly secures all files, keys, and equipment.
• Answer telephones in a timely manner and communicate effectively.
• Sort and distribute mail to residents accordingly.
• Operates a two-way radio system to dispatch messages to appropriate personnel.
• Ensures that all visitors check in/out via the Accushield kiosk at the Concierge Desk.
• Makes copies and or sends faxes for residents when requested.
• Assists residents with check cashing, during designated dates/times.
• Maintains the transportation schedule and coordinates transportation for appointments for residents when requested.
• Maintains Guest Room Reservations for guest rooms via Skedda.
• Maintains the Out-of-Town resident log and Transportation Schedule.
• Respond to alarm systems including the Simplex Fire Control Panel, Companion One resident emergency Pendant Alarm System and facilitate effective communication between appropriate personnel.
• Assists residents in entering requests in the TELS work order system when requested and answers general questions.
• Westminster fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions.

Hospitality Promises

· We greet residents, employees, and guests warmly, by name and with a smile.

· We treat everyone with courteous respect.

· We strive to anticipate resident, employee and guest needs and act accordingly.

· We listen and respond enthusiastically in a timely manner.

· We hold ourselves and one another accountable.

· We embrace and value our differences.

· We make residents, employees and guests feel important.

· We ask, “Is there anything else I can do for you?”

· We maintain high levels of professionalism, both in conduct and appearance, at all times.

· We pay attention to details.

Requirements

• Education: High School graduate with some college preferred.
• Experience in Receptionist position, where good communication and customer relations skills are essential.
• Must have the ability to read, write, and speak English effectively, using proper speech and grammar.
• Experience: A minimum of 1 year Reception experience is required.

Benefits:

• Medical, Dental, Vision*
• Employer paid Life Insurance*
• Short Term Disability, Accident, Critical Illness*
• 403b Retirement Savings Plan
• Competitive pay
• Paid Time Off
• If you work holidays, you earn double-time pay!

*Available to Full-time Employees Only.

Westminster is an Equal Opportunity Employer and values diversity in the workplace.

Westminster was named one of the TOP WORKPLACES for the past 12 years in a row, by the Austin American Statesman.