Integration Engineer

Job Responsibilities:

• Provide hands-on expertise to plan, deploy, and integrate the Critical Connect product suite.
• Perform detailed configuration planning for IT, Transport, LMR, and Portal access interfaces.
• Execute comprehensive acceptance test plans and support customer deployments.
• Manage testing and integration of future software releases and product enhancements.
• Provide high-level technical support to ensure timely and effective customer issue resolution.
• Gather technical and business requirements to support solution design and deployment.
• Collaborate on IP planning activities and ensure overall market readiness.
• Design and implement solutions involving Motorola and third-party products.
• Communicate technical requirements and solutions to customers, project teams, and stakeholders.
• Serve as a key technical interface between Customer Representatives, Project Managers, Engineering Managers, and Motorola product groups.
• Develop integration procedures for IT equipment, applications, and customer network environments.
• Support software application deployment and systems integration initiatives.
• Ensure implementations meet the requirements of end users and operators.

Skills:

• Hands-on technical proficiency with: -
• Red Hat
• KVM
• Linux
• Windows Server
• VMware ESXi
• Active Directory
• PowerShell
• Working knowledge of routing and switching protocols and modern network security standards.
• Deep understanding of wireless and wire-line protocols, client-server architectures, and software integration project management.
• Strong analytical skills with a focus on functional and technical analysis in professional carrier environments.
• Ability to articulate complex details regarding customer networks and develop specific integration procedures for IT equipment and applications.
• Expertise in systems integration processes, including requirements gathering and software application deployment.
• Capability to manage and perform the implementation of services that satisfy the requirements of end-users and operators.
• Exceptional initiative and follow-through, with the discipline to meet aggressive deadlines and resolve complex issues.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to tailor technical communication for all levels of management.
• Ability to thrive in a fast-paced environment with a commitment to accountability and teamwork.
• Ability to work independently while maintaining high standards of accountability to leadership.

Education/Experience:

• Bachelor of Science in Electrical Engineering, Computer Science, Computer Engineering, Software Engineering, or a related technical discipline.