Audio Evaluation Coordinator

Sunshine Cottage School for Deaf Children / Job Description

Position Title: Audiology Evaluation Coordinator

Department: Audiology

Reports To: Audiology Chair

Last Updated: March 18, 2026

Position Summary:

The Audiology Evaluation Coordinator will provide administrative and internal support for a successful Audiology Department. Responsibilities include customer service, family scheduling, coordination of services, billing, coding, insurance eligibility, filing and claim management, medical records management, credentialing maintenance and set up, accounting, and reporting responsibilities for Audiological services provided to students and Audiological Clinical Services (outside referrals and Newborn Hearing Evaluation Center: NHEC), and assist with Audiology technology management.

Key Responsibilities:

• Schedule appointments while adhering to all HIPAA standards and security protocols.
• Manage billing, accounts receivable, payment posting for all Audiological Clinical Services while maintaining all needed financial and statistical reporting.
• Responsible for insurance verification and eligibility of families receiving billable Audiologic services and coordinating reconciliation of all family charges.
• Coordinate and maintain complete and accurate medical records while ensuring compliance with department and school policies and procedures.
• Coordinate and maintain Audiology insurance credentialing and licensure.
• Perform duties to support the mission as assigned. (Including but not limited to celebration events, holiday activities, school functions and student drop-off and pick-up.)
• Perform other duties as assigned.

Qualifications:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Attendance and punctuality are essential functions of the job.

Education and/or Experience:

• Bilingual with proficiency in Spanish and English required.
• High School Diploma or GED required. Associate’s degree is preferred in Healthcare Administration or related field.
• At least one year of customer service and/or administrative receptionist experience is required.
• Ability to handle confidential medical and financial information is required.
• Ability to multi-task and positively manage complex and challenging situations is required.
• Strong interpersonal and communication skills with both children and adults are required.
• Ability to work effectively in a team-oriented environment and willingness to learn, take recommendations, and collaborate with team members is required.
• Additional training or certification in medical billing and coding is preferred.
• Knowledgeable of commercial insurance standards, procedures, requirements, billing coding, and Texas Standard of Insurance Rules and Regulations.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hand to finger, handle, or feel; reach with hands and arms; talk; hear and have good vision.
• The employee must occasionally lift and/or move up to 35-50 pounds.

If Interested, please go to and download our application and send the application to [email protected] .

Our Mission: Sunshine Cottage School for Deaf Children promotes early identification and intervention for children who are deaf or hard of hearing and helps them develop their maximum potential through listening, spoken language and literacy. Our Core Beliefs: We believe that children who are deaf or hard of hearing can learn to listen and talk if early identification, appropriate amplifications, and intervention take place. We follow the Early Hearing Detection and Intervention 1-3-6 model. We believe that all children can learn in a stimulating environment led and encouraged by educated, dedicated teaching staff. We believe that the participation of parents and their partnership with the school are critical to the success of the child.The following comprehensive educational programs and support services are available for children who are deaf or hard of hearing:Newborn Hearing Evaluation Center: Diagnostic hearing evaluations from birth through 6 months oldParent-Infant Program: Birth to three years of ageEarly Childhood and Elementary Programs: Three years old through fifth gradeAudiology: Identification, fitting and management of hearing technologySpeech-Language Therapy: Comprehensive therapy provided for students