Accounts Receivable (AR) Manager

Job Summary:
We are seeking an experienced and detail-oriented Accounts Receivable (AR) Manager to oversee the management and collection of outstanding payments from clients. The AR Manager will lead a team responsible for ensuring that all invoices are processed correctly, accounts are maintained, and timely collections are made to maintain positive cash flow. This role requires strong leadership skills, attention to detail, and expertise in accounts receivable functions.

Benefits and Perks:

• Medical, Dental, and Vision health insurance elections
• 401K with a 4% company match
• Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance offered at no cost
• Voluntary STD, Life, Accident coverage, Hospital Indemnity, and Identity Theft
• Supplemental Life Insurance, Short Term Disability Insurance, and Accident Insurance available
• Safety Equipment provided
• Weekly Pay
• Pay Card option
• Online pay stub access
• 24-7 office support

Key Responsibilities:

• Manage Accounts Receivable Team: Lead, train, and mentor a team of AR professionals, ensuring adherence to company policies and procedures. Provide performance feedback and development opportunities for team members.
• Invoicing & Billing: Oversee the accurate and timely creation and issuance of customer invoices, ensuring compliance with contractual terms and conditions.
• Collections & Cash Application: Develop and execute a proactive collections strategy. Follow up on overdue accounts and resolve customer disputes. Ensure that payments are correctly applied to customer accounts.
• Account Reconciliation: Regularly review and reconcile customer accounts to ensure accuracy and resolve discrepancies. Work with other departments to investigate and resolve billing issues.
• Cash Flow Management: Monitor and analyze AR aging reports, identifying any potential issues with outstanding balances. Provide recommendations to improve cash flow and reduce DSO (Days Sales Outstanding).
• Reporting & Analysis: Prepare and present regular AR reports to senior management, highlighting key metrics such as aging reports, collection effectiveness, and bad debt provisions.
• Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the AR function. Ensure compliance with internal controls and accounting standards.
• Customer Relationship Management: Maintain positive relationships with key customers and internal stakeholders. Act as a point of escalation for customer issues related to billing and payments .

Qualifications:

• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Experience:
  • Minimum of 5 years of experience in Accounts Receivable or Finance.
  • At least 2 years of experience in managing a team and improving AR processes.
  • Strong understanding of accounting principles, billing, and collections procedures.
  • Proven experience (at least 2 years of experience) in invoicing, revenue recognition, and customer relationships
  • Strong understanding of billing processes, and revenue recognition principles
• Technical Skills:
  • High proficiency in accounting software (e.g, SAP, QuickBooks) and Microsoft Excel.
  • Experience with AR automation tools and ERP systems is a plus.
• Skills:
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.