Accounts Receivable Specialist

Accounts Receivable (AR) Specialist

North San Antonio, TX

Full-Time | Monday-Friday, 8 AM – 5 PM

Why Join Epic?

At Epic, every patient interaction matters. You’ll be part of a supportive and collaborative team where your work directly impacts patient outcomes, clinic efficiency, and overall patient experience.

Benefits include:

• PTO, paid holidays & 401(k) with 4% employer match
• 80% employer-paid medical insurance for employees, plus optional low-cost dental, vision, and family plans
• Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs

Job Summary

The Accounts Receivable Specialist is responsible for the full lifecycle of accounts receivable, including billing, collections, payment posting, and insurance follow-up. The ideal candidate has a strong understanding of medical billing and insurance processes, demonstrates excellent attention to detail, and communicates effectively with patients, providers, and payors to ensure timely reimbursement.

Key Responsibilities

• Monitor outstanding accounts and proactively follow up with patients and insurance carriers to ensure timely payment.
• Prepare, submit, and track insurance claims; investigate denials and resolve discrepancies efficiently.
• Post and reconcile payments accurately, ensuring proper account balances and documentation.
• Communicate with patients regarding billing questions, payment plans, and account status in a professional and compassionate manner.
• Maintain compliance with HIPAA regulations and adhere to all company policies and procedures.
• Collaborate with internal teams to support overall revenue cycle accuracy and efficiency.

Requirements

Qualifications

• High school diploma required; Associate’s or Bachelor’s degree in healthcare administration, finance, or a related field preferred.
• 2–3 years of experience in medical billing, accounts receivable, or revenue cycle management preferred.
• Medical billing and coding certification (CPC, CCS, or equivalent) a plus.
• Proficiency in EHR systems, particularly Athena , and strong working knowledge of Microsoft Office.
• Excellent verbal and written communication skills.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities effectively.

Salary Description

$19-21/hr