Customer Service Rep (Houston)
Our Customer Service Representatives play a key role in assisting both new and existing customers with loan inquiries, vehicle evaluations, account management, and payments. You'll also communicate with customers daily and make courtesy calls when needed-all while providing friendly, professional service. What We Offer:
- Competitive salary
- Paid holidays and vacation
- Paid on-the-job training
- Full-time positions
- Medical, dental, vision, and other voluntary benefits available starting on the 91st day of employment
- Never work on Sundays!
- Full-time availability
- Positive attitude and professional demeanor
- Strong communication and customer service skills
- Detail-oriented and organized
- High school diploma or equivalent required
- Previous customer service experience preferred
- Basic computer and data entry skills
We take pride in the exceptional service we provide our customers. We're seeking individuals who are motivated, dependable, and honest-those who are ready to build a long-term career and make a difference in their community. About Us:
Loan Star Title Loans is one of America's most respected title loan companies, operating nearly 1,000 stores in more than 20 states. Since opening in 1990, we've helped customers get the cash they need through a process that's fast, transparent, and hassle-free. We take pride in providing excellent customer service with honesty and integrity. Additional Requirements:
- Must pass company background screening (including credit and criminal checks)
Versión en Español Loan Star Title Loans Ubicación: 36 East Crosstimbers St, Houston, TX 77022 Representante de Servicio al Cliente (Bilingüe - Se requiere inglés y español) Descripción del puesto:
Nuestros Representantes de Servicio al Cliente son responsables de ayudar a nuevos y actuales clientes con preguntas sobre préstamos, evaluaciones de vehículos, manejo de cuentas y pagos. También se comunican con los clientes diariamente y realizan llamadas de cortesía cuando sea necesario, brindando siempre un servicio amable y profesional. Ofrecemos:
- Salario competitivo
- Días festivos y vacaciones pagadas
- Capacitación pagada en el trabajo
- Puestos de tiempo completo
- Beneficios médicos, dentales, de visión y otros voluntarios disponibles a partir del día 91 de empleo
- ¡Nunca trabajes los domingos!
- Disponibilidad para trabajar tiempo completo
- Actitud positiva y profesional
- Excelentes habilidades de comunicación y servicio al cliente
- Atención al detalle y organización
- Diploma de escuela secundaria o equivalente requerido
- Experiencia previa en servicio al cliente preferida
- Conocimientos básicos de computación y entrada de datos
Nos enorgullece el servicio excepcional que brindamos a nuestros clientes. Buscamos personas motivadas, confiables y honestas que deseen desarrollar una carrera a largo plazo y marcar una diferencia en su comunidad. Sobre nosotros:
Loan Star Title Loans es una de las compañías de préstamos con título más respetadas de Estados Unidos, con casi 1,000 sucursales en más de 20 estados. Desde 1990, hemos ayudado a los clientes a obtener el dinero que necesitan mediante un proceso rápido, transparente y sin complicaciones. Nos enorgullecemos de ofrecer un excelente servicio al cliente con honestidad e integridad. Requisitos adicionales:
- Debe aprobar la verificación de antecedentes de la compañía (incluyendo crédito y antecedentes penales)
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