Data Entry / Customer Service Representative

Job Description

Job Description

Are you a detail-oriented problem-solver who enjoys helping others and keeping things organized?

We’re looking for a Data Entry Clerk & Customer Service Representative who can efficiently manage information and provide exceptional support to customers. This role combines accuracy and communication, offering the perfect balance of independent work and collaborative interaction in a fast-paced, supportive environment.

Responsibilities

• Accurately input, update, and maintain data across various systems with attention to detail

• Review and verify data for accuracy, completeness, and consistency

• Generate basic reports and assist in preparing data for internal analysis

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner

• Resolve customer concerns with empathy and a solutions-focused mindset

• Communicate product, service, and policy information clearly and effectively

• Document all customer interactions and feedback to support service and process improvements

• Collaborate with internal departments to ensure smooth operations and customer satisfaction

Qualifications

• High school diploma or equivalent; additional education is a plus

• Strong typing and data entry skills with high accuracy

• Excellent written and verbal communication skills

• Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is a plus

• Highly organized with the ability to multitask and prioritize

• Positive attitude and a passion for delivering outstanding service

Want to be considered for this opening immediately? Candidates already registered with us, please send an updated resume to [email protected] and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

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