Operations Manager

Job Description

Job Description

Position Overview
The Operations Manager plays a critical leadership role overseeing multiple Superintendents and their field teams. This position is responsible for the overall performance of all active projects under their supervision, ensuring that jobs are delivered on time, within budget, and to the highest standards of quality and safety.

The ideal candidate will have deep experience in multi-family plumbing operations, strong leadership capabilities, and a proven track record of managing field personnel and complex project schedules across multiple job sites.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and support Superintendents in managing job sites and developing foremen.
• Conduct performance reviews, provide coaching, and support team development initiatives.
• Align field teams with company goals, values, and performance standards.

Field Operations Management

• Oversee a portfolio of construction projects through direct supervision of Superintendents.
• Ensure project compliance with plumbing codes, contract specifications, safety protocols, and schedules.
• Act as the point of escalation for major jobsite issues, customer concerns, or subcontractor challenges.

Financial Oversight

• Monitor project budgets and job cost performance across all active projects.
• Participate in monthly job cost reviews and collaborate with leadership on financial forecasting.
• Identify operational inefficiencies and implement corrective actions to improve job profitability.

Customer & Subcontractor Relations

• Build and maintain strong relationships with General Contractors, developers, and key partners.
• Negotiate subcontractor terms and resolve performance issues.
• Represent Power Plumbing in high-level meetings and ensure client satisfaction.

Process & Strategy

• Promote adherence to company processes, policies, and safety standards.
• Collaborate with Estimating, HR, Finance, and Purchasing to support successful project delivery.
• Identify and implement strategic process improvements that increase operational efficiency.

Qualifications

• Current Master Plumbing License (strongly preferred).
• 8+ years of experience in field operations or project supervision in the plumbing or construction industry.
• Proven leadership experience managing multiple job sites through Superintendents or field managers.
• Strong understanding of plumbing systems, multi-family new construction, job costing, and construction documentation.
• Proficient with Microsoft Office (Excel, Word) and project management tools.
• Strong decision-making, communication, and conflict resolution skills.

We Offer:

• Competitive Pay
• Paid Training
• Vacation Benefits
• Excellent Health, Vision, and Dental Benefits
• Life Insurance
• 401K Employer Match

Join the Power Team, Apply Today!

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