Outside Service Sales Representative - NTD

Job Description

Job Description

Together We Build – Partnership, Innovation, Excellence, and Safety

At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first.

Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications.

Location: Dallas-Fort Worth, TX | Reports to: VP of Operations | Employment: Full-Time

About NTD Mechanical

At NTD Mechanical, HVAC, Piping and Plumbing is what we do. Our craft is excellence. For over two decades, NTD Mechanical has been one of the most trusted mechanical contractors in the DFW area, providing mechanical construction services for public and private work and project types of all sizes.

We focus on getting the job done while enjoying the intentional culture of a flexible, friendly, and team-oriented environment. Joining NTD Mechanical means joining a team where our leaders prioritize the well-being and professional growth of each individual, promote career development, and enable everyone to thrive.

Position Overview

The Outside Service Sales Representative will drive the growth of NTD Mechanical's HVAC service business , focusing on preventive maintenance contracts, retrofit opportunities, and equipment replacement sales. This is a newly created role designed for a self-starter who thrives on relationship building, consultative selling, and developing new markets.

You will be instrumental in shaping the long-term service strategy for NTD Mechanical — turning one-time construction clients into ongoing service partners and building new business relationships across the DFW area.

Key Responsibilities – What You'll Do

Business Development

• Generate new HVAC service sales opportunities, including maintenance contracts, retrofits, replacements, and energy upgrades within commercial, institutional, and light industrial markets
• Build and maintain relationships with building owners, property managers, and facility leaders
• Develop and manage a qualified service sales pipeline through networking, outreach, and CRM tracking

Account Management

• Manage and renew existing service agreements to ensure customer retention and satisfaction.
• Partner with Service team to address issues, ensure quality delivery, and identify add-on opportunities such as energy upgrades, controls, or IAQ improvements

Collaboration & Reporting

• Coordinate with Estimators and Service Managers to convert project clients into long-term service customers
• Maintain accurate sales forecasts, client activity, and KPIs in a CRM
• Provide feedback on market trends and competitor activity to inform strategy

Qualifications - What You'll Bring

• 4+ years of HVAC service sales, mechanical contracting, or building services experience.
• Strong understanding of mechanical systems, HVAC equipment, maintenance agreements, and retrofit solutions.
• Proven ability to prospect, present, and close
• Strong organizational and communication skills; CRM proficiency.
• Self-sufficient, self-motivated, and client-oriented — someone excited to build a book of business from the ground up.

Benefits – What You'll Get

• Medical, dental, and vision insurance.
• 100% company-paid life insurance ($50,000).
• 401(k) with discretionary company match.
• Paid time off:
  • 40 hours (1 week) after 6 months of employment
  • 80 hours (2 weeks) after 1 year
  • 120 hours (3 weeks) after 3 years
  • 160 hours (4 weeks) after 5 years
• 6 paid company holidays.
• Company-provided laptop (and iPad, if required).
• Professional development and growth opportunities.

Why Join Kelso Industries?

Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.

Here you will experience:

Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.

Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.

Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.

Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.

Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business