Customer Support Representative CSR

Envision Executives
Grapevine, TX


We are looking for a customer service oriented customer support, assist and to manage non profit marketing campaigns throughout the area. Candidates should have a fundraising spirit and philanthropic heart and will be the liaison between the charity and the public!

The Charity Customer Support Representative will provide fundraising and donation information to the community and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representatives and Managers are genuinely excited to help customers. They’re outgoing, engaging, patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. This is a social role type someone who loves to talk to people!!

CSR Responsibilities!
  • Identify and assess donors’ needs to achieve satisfaction
  • Generate fundraising donations and leads
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle question, complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies in conjunction with our charity bylaws and guidelines
  • Take the extra mile to engage donors and educate on behalf of the charity!
CSR Skills We Love!
  • Proven customer support experience or experience as a client service representative
  • Philanthropy experience, charity experience or any form of helping others!
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
Posted 2025-09-22

Recommended Jobs

Assistant Branch Manager - To $80K - Dallas, TX - Job # 3547

Symicor Group
Dallas, TX

Assistant Branch Manager – To $80K – Dallas, TX – Job # 3547 Who We Are The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value pr…

View Details
Posted 2025-08-06

BARTENDER (ON CALL)

Compass Group
Odessa, TX

  Location: University of Texas Permian Basin We are hiring immediately for on call BARTENDER positions. Address : 4901 East University, Odessa, TX 79762. Note: online applications accept…

View Details
Posted 2025-07-30

Data Scientist

Merit Advisors
Dallas, TX

What Gives Us Purpose Merit Advisors is a team of expert consultants committed to crafting holistic solutions that improve your cash flow and add profit back to your bottom line. With a track reco…

View Details
Posted 2025-09-14

Senior Full Charge Bookkeeper

Medical Equation, Inc.
West Lake Hills, TX

Description Reports to: Chief Executive Officer Direct Reports: Yes FLSA: Salary, Exempt General Summary: The Senior Full Charge Bookkeeper plans, implements, and manages the finance-…

View Details
Posted 2025-09-14

Coastal Adventure Awaits: ER Nursing in Corpus Christi!

NurseRecruiter
Corpus Christi, TX

Registered Nurse - Emergency Room - Travel - (ER RN) Pack your stethoscope and sense of adventure—this ER travel nurse gig in sunny Corpus Christi starts ASAP with 12‑hour evenings, ideal for experie…

View Details
Posted 2025-08-20

Warehouse & Logistics Associate

HireArt
Austin, TX

Expected compensation: 22.00 USD Per Hour HireArt is helping our client find a dependable and detail-oriented Warehouse & Logistics Associate to support its daily logistics and materials management…

View Details
Posted 2025-08-31

Embedded Software Developer

Iontra
Plano, TX

Embedded Software Developer Location Hybrid work in Plano, TX : Location: Dallas TX.; Denver, CO Company Overview : Iontra is a Denver, Colorado-based technology company revolutionizing the ele…

View Details
Posted 2025-09-14

Certified Nurse Aide (CNA)

Oak Manor Inc
Schulenburg, TX

Join Oak Manor, a leader in compassionate senior living solutions, where we prioritize personal wellness and actively encourage family involvement. As a Certified Nurse Aide (CNA) at Oak Manor, you wi…

View Details
Posted 2025-09-10

Sales and Service Leader - Full Time

Sephora
Pasadena, TX

Job ID: 269861 Store Name/Number: TX-Fairway Plaza (1708) Address: 5750 Fairmont Pkway, Pasadena, TX 77505, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: F…

View Details
Posted 2025-09-21

Project Lead - Spring, TX

Watco
Texas

Start a Watco Career and Discover the Difference   Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, …

View Details
Posted 2025-09-21