Robotics Test Engineer

About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily . We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more —maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Position Summary
We are seeking a hands-on and analytical Robotics Test Engineer to evaluate innovative cleaning solutions and determine their suitability for real-world deployment. This role involves executing, and documenting comprehensive testing protocols, while working closely with product, engineering, and senior leadership teams. Long-term, this person will lead a team of field observers to support large-scale testing and performance monitoring across multiple locations.

Duties and Responsibilities

• Collaborate closely with the Tech Product Specialist to share field insights, review field findings and assess the solution’s readiness and suitability for broader deployment
• Conduct in-field and lab-based testing for new and existing robotic cleaning solutions, including but not limited to robotic vacuums and floor scrubbers to evaluate navigation, sensor accuracy, obstacle avoidance, cleaning effectiveness, and task completion
• Drive customer-facing demos of robotics solutions, provide expert guidance and ensuring a clear understanding of product capabilities and value
• Monitor system behavior during operation and identify performance gaps, mechanical failures, or software issues
• Analyze test data and translate observations into clear, actionable feedback
• Collaborate with engineering, IT, and vendor teams to troubleshoot technical issues and validate improvements
• Evaluate user experience aspects such as ease of use, setup time, error messages, and operator training needs
• Document performance metrics, anomalies, and operational observations to support data-driven decision-making and provide recommendations on robot suitability for future deployments sites
• Serve as the Robotics Subject Matter Expert (SME), offering expertise across testing, deployment, and troubleshooting

Future Responsibilities – As the program expands in 2026, this person will support a team of observers across multiple locations testing a variety of innovative solutions.

• Create standardized training and documentation for field observers to ensure consistency and accuracy in data collection
• Hire, train, and manage a team of field observers who will assist with data collection, testing observations, and reporting across various test sites
• Serve as a Robot Observer in the field when coverage gaps arise, ensuring continuous support and oversight of robotic operations

Requirements

• 2+ years of hands-on experience with robotics, automation or innovative technology
• Experience working with cross-functional teams (engineering, product, IT, vendors)
• Experience executing testing plans or pilot programs
• Strong ability to document findings and write technical or operational reports
• Comfort with analyzing performance data and making actionable recommendations
• Experience troubleshooting hardware and/or software issues in the field
• Strong understanding of emerging innovative robotic technologies
• Field deployment or operations experience
• Flexibility and adaptability with working in non–standard shift schedules
• Proactive, self-starter with the ability to work independently

Education

• Bachelor’s degree in engineering, Computer Science, Business, or a related field
• High school diploma or equivalent +5 years of related experience

SALARY RANGE - $100-120K
LOCATION - Must live in Dallas Fort Worth area
THIS IS A HYBRID ROLE - Remote work and on-site at our facility in DFW
TRAVEL - Up to 60%

The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience, qualifications, skills, internal equity, and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.

Full-time Benefits
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!

• Paid Time Off
• Paid Holidays
• Sick Time
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.