Vehicle Service Contract Claims Adjuster

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Please note, that this is not an accident or property insurance claim adjusting. All candidates must have mechanical automotive repair backgrounds and ASE certifications.

Toco is hiring in-office Vehicle Service Contract Claim Adjusters in the Farmer's Branch. Applicants must have Automotive Experience. Job duties include reviewing, verifying, and processing warranty claims and associated costs. Claims Adjusters are responsible for investigating the claim to identify the cause, the cure, and the cost, adjudicating the validity of the claim, ensuring that it falls within the scope of the contract, and mitigating the costs to the benefit of the customer and company.

We administer a high volume of inbound and outbound claim calls and place heavy emphasis on organizational skills and accurate data entry. In turn, we will provide an environment steeped in a fun and growing culture, as well as a base pay, bonus structure, benefits, and 401K. Applicants must have two years of automotive mechanical experience and/or training as a Service Advisor, Service Manager, Tech, or Mechanical Claims Adjuster.

REQUIREMENTS

• Minimum of 2 years in mechanical automotive repair or mechanical claims
• ASE Certification (Preferred)
• Knowledge of Labor Guides (Alldata, Mitchell, Chilton)
• Knowledge of Salesforce is a plus
• Computer proficient
• Bi-lingual (Spanish) applicants are a plus.
• Career-focused, Accountable, and Team-First Mentality
• High school diploma or GED equivalent
• Mastery of the English language, both written and verbal
• Ability to think independently and make decisions
• Ability to properly execute a high degree of independent action and judgment with minimal supervision

BENEFITS:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

SCHEDULE :

• In- Office
• Monday- Friday
• 8 hour shift

EXPERIENCE:

• Two years automotive mechanical experience and/or training as a Service Advisor, Service Manager, Tech, or Mechanical Claims Adjuster (Required)
• ASE Certification (Required)

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Auto Mechanical Repair: 2 years (Required)

License/Certification:

• ASE Certification (Required)

Work Location: In person