Product Owner, Student Experience

Description

POSITION SUMMARY

We’re seeking a Product Owner of Student Experience focused on enhancing our mobile app and student-facing platforms. While most of your work (approximately 80%) will center on our mobile app, you’ll also shape the connected desktop experience, ensuring a cohesive, intuitive journey for students as they onboard, prepare for departure, and access concierge-style support while on their experiential learning journey. You’ll be responsible for translating our student experience vision into actionable product requirements, collaborating with cross-functional teams, and guiding development to deliver seamless, thoughtful digital interactions across platforms.

RESPONSIBILITIES

Key Responsibilities:

• Define and document detailed product requirements across mobile and desktop, focusing on onboarding, pre-departure, and in-country support workflows.
• Partner with design, engineering, marketing, and client teams to ensure student journeys are intuitive, helpful, and aligned across platforms.
• Create feature backlogs and product documentation such as user stories, use cases, user flows, logic flows, and functional specifications.
• Use product documentation in weekly design meetings to drive UX discussions and act as the voice of the user.
• Author agile user stories with acceptance criteria and iterate on user stories with the Scrum team.
• Ensure requirements are available and understood by the Scrum team.
• Test and validate new features as they are being built by the agile team.
• Attend scrum meetings including stand-ups, planning, and backlog grooming.
• Lead backlog grooming to refine and estimate stories.
• Provide support to users of APIConnect.
• Become the subject matter expert of our users (students seeking life-changing experiences through experiential learning!!).

Requirements

QUALIFICATIONS

KNOWLEDGE, SKILLS AND ABILITIES

• An organized and systematic problem solver.
• The ability to partner within a multi-functional team that includes engineers, design, QA, marketing, etc.
• Tech savvy with prior work experience with Jira (or other agile project management tools), user-facing products, and API interactions in an iterative-based development environment using Scrum.
• Previous experience in coordinating changes across large, cross-functional groups to ensure the greatest success for the launch of a product.
• Passionate about User Centered Design and strives to provide the best user experience possible by simplifying user ?ows and putting the voice of the user ?rst.
• Skilled at connecting the dots between business needs, technology implementations, and user experience goals.
• Bonus: experience working with mobile-first platforms, education technology, or student lifecycle management tools.

KEY EDUCATION AND CERTIFICATIONS

• 2-5 years of work experience in a related role.
• BS in Computer Science, Engineering or relevant field.

API CORE COMPETENCIES

• Initiative
• Problem Solving
• Resourcefulness
• Teamwork
• Reliability
• Adaptability
• Relationship Management
• Organization

Academic Programs International LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.

Academic Programs International LLC endeavors to make reasonable accommodations for candidates, applicants and employees with disabilities and disabled veterans pursuant to applicable federal and state law.