Banquet Captain
Description
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.
Hotel Trinity , launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin’s finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city’s most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other—a place to work, play, and stay out of the fray.
Responsibilities:
WHAT YOU'LL DO
•To keep the entire department clean & organized at all times.
•To promote and support effective departmental and hotel communication.
•To promote, and maintain effective, confidential, secure record keeping, as well as associate and guest info.
•Maintain complete knowledge of proper forecasting and scheduling as well as complete, accurate and timely payroll procedures.
•Maintain complete working knowledge of: CI and accounts receivable systems and procedures; scheduled in-house group names and information; order of service and traffic flow in an event area; correct use and maintenance of equipment; all departmental standards and service procedures; prices of specified selections of cash functions.
•Attends, participates or leads all meetings as prescribed by the Banquet Manager.
•Maintains accurate, up to date information on the Event Orders.
•Assists in the copying, posting and distributing of "Dailies."
•Delegates specific primary duties and side duties to respective staff members and follows up with coaching, praise or guidance.
•Stays abreast of current trends in order to provide the most up to date products and services. WHAT YOU'LL BRING •An understanding that excellence is the expectation
•3 or more years of previous banquet experience, preferably in a four-diamond property
•1 or more years of supervisory experience in a hotel setting
•Eligible to serve alcoholic beverages based on state law
•Knowledge of various food-service styles
•Excellent computer skills to maintain the administrative tasks
•Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding
Other information:
•Day 1 Medical, Dental and Vision insurance
•Vacation/Paid Time Off (PTO) with rollover
•Paid Parental Leave
•Complimentary wellness tools
•Unlimited referral bonuses
•401(k) with company match
•Hostcare Resources healthcare concierge
•Leadership development
•Tuition reimbursement
•Discounts on hotel rooms, dining, and other travel/entertainment experiences
•Multiple hotels in each market = more opportunities
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