Desktop Support Analyst POST NUMBER: 463163
Location : Addison, TX
Worksite Requirement: 5-days onsite
Salary Conversion Target : $70,000 - $80,000
Hourly Pay Rate : $30.00 - $40.00 / hour, W2 Overview
Vaco by Highspring is looking for a dependable, customer-oriented Desktop Support Technician to provide hands-on technical assistance for a client based in Addison, TX. This position supports day-to-day technology needs, resolves end-user issues, and helps maintain smooth operations across the office. This role will require working onsite in Addison, TX 5-days per week. Occasional after-hours or weekend support may be required for urgent issues or scheduled maintenance. Candidates must be able to pass a criminal background check and drug screen and must be legally eligible to work in the United States, as our client is unable to sponsor at this time. Key Responsibilities
- Provide responsive, professional support to employees in person, by phone, and through ticketing tools.
- Troubleshoot and resolve issues across Microsoft Windows, Apple iOS, and Android devices.
- Support users with Microsoft 365, audiovisual tools, and VPN connectivity.
- Diagnose and fix hardware problems including memory, hard drives, and peripherals.
- Utilize a solid understanding of Microsoft networking fundamentals when resolving connectivity or configuration issues.
- Perform basic cabling and workstation setup, including routing cables under desks, within cubicles, and in conference rooms.
- Move, install, and relocate equipment as needed (up to 20 pounds).
- Maintain accurate documentation and update tickets throughout the resolution process.
- Background in customer-facing technical support or user-oriented service roles.
- Exposure to device deployment or management platforms.
- Familiarity with IT ticketing systems.
- Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent hands-on industry experience.
- Minimum of two years in desktop support, IT support, or a similar technical support position.
Recommended Jobs
Senior Data Scientist - Marketing
Bumble Inc. is seeking an experienced Senior Marketing Data Scientist to lead analytics and measurement across both lower and upper funnel marketing channels. In this role, you won’t just execute ana…
Haul Truck Driver / Rental Tech
ASCO Equipment has career opportunities for a Rental Technician / Haul Truck Driver in Abilene, Texas. Experience with Diesel Engines, Hydraulics or Advanced Electronics is preferred, however, entr…
Speech Language Pathologist- Pediatrics
Speech Language Pathologist – Pediatric Home Health About Amazing Care: Since 2004, Amazing Care Home Health Services has been delivering high-quality, compassionate care to pediatric patient…
Physician
General Neurology Houston, TX Position Highlights Known for its patient-centered approach, emphasis on preventative care, and a strong focus on quality and patient satisfaction. …
CEI Inspector
Job Description Overview We are seeking a CEI Inspector to join our team in Austin, TX. Your role Carries materials (usually up to 60 lbs.). Prepares testing site using shovel, wheelb…
Food and Beverage Attendant
Job Description Job Description Food and Beverage Attendant Location: Celebration Station, Mesquite TX Position Type: Part Time ** WEEKEND AVAILABILITY REQUIRED ** Company Overview: …
Warehouse Inbound Associate - Arlington
Job Title: Warehouse Inbound Associate Location: Arlington, Tx. Position Overview: We are currently seeking a detailed orientated Inbound Associate to join our team. This position is responsi…
NA Regional Facilities Manager , North America Regional Facilities Management
DESCRIPTION Amazon Worldwide Operations is looking for a Program Manager to support field Reliability, Maintenance and Engineering (RME) and Building Excellance Management (BXM) colleagues by oversee…
Clinical Supervisor RN
Job Description Job Description *RN LICENSE REQUIRED, DO NOT APPLY IF YOU DO NOT HAVE A VALID RN LICENSE* Children's Home Healthcare is now hiring for a PRN Clinical Supervisor/Case Manager! Chi…
Team Lead
Job Summary: A Team Lead at The Goddard School is responsible for completing clerical and administrative tasks for the preschool. Additionally, the Team Lead may be responsible for certain business ta…