Front Desk Receptionist
Job Description
Job Description
About Us:
At Magnolia Dermatology, we are dedicated to providing exceptional dermatological care in a compassionate and professional environment. We value our team and are committed to excellence in patient service. We are currently seeking a Front Desk Receptionist with a background in a medical setting to be the welcoming face of our practice.
Job Description:
The Front Desk is the first point of contact for our patients. You will manage appointments, handle patient inquiries, and provide administrative support to ensure smooth clinic operations. A professional demeanor, excellent communication skills, and a commitment to patient care are essential.
Key Responsibilities:
- Greet and check-in patients in a friendly and courteous manner.
- Schedule appointments and manage the appointment calendar.
- Verification of insurance benefits and prior authorizations.
- Answer and route phone calls and respond to patient inquiries.
- Verify patient information and update records accurately.
- Assist with billing and insurance processing as needed.
- Collaborate with clinical staff to ensure seamless patient care.
- Maintain a clean and organized reception area.
Qualifications:
- Must have experience working in a medical environment (clinic, hospital, or medical office).
- Experience in dermatology is a plus.
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using office software and electronic health record (EHR) systems.
- High school diploma or equivalent
What We Offer:
- Opportunities for professional growth and development.
- Health Benefits package.
- Paid time off and holidays.
- Employee discounts on treatments and skincare products
- A supportive and collaborative work environment.
- The chance to be part of a leading dermatology practice.
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