Chick-fil-A Shift Leader (PM)

Job Description

Job Description

Company: Chick-fil-A Hwy 26 at Precinct Line

• The Owner/Operator CJ Cook has 4 values for his store: to create a home away from home, serve with joy, hungry to grow, and seek excellence together
  
• The store's vision is to grow ourselves, grow our business, and grow our impact within our community
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Health Insurance
  
• Paid Vacation
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are seeking a growth-minded Restaurant Shift Leader to take significant ownership of the daily operations and long-term performance of our restaurant.

This is a hands-on leadership role. You will be expected to stay closely connected to the restaurant operations, lead through other leaders, and ensure that our standards are consistently executed. You will also have the opportunity to think beyond the immediate shift by improving systems, strengthening profitability, developing leaders, and helping shape the future of the business.

You will partner closely with the Owner/Operator and Director team to translate vision into action, identify opportunities for improvement, and build an organization capable of sustained excellence.

Your Impact

• Lead the day-to-day operations of a high-volume, multi-million dollar restaurant
  
• Build, coach, and hold accountable a leadership team responsible for 20+ team
  
• members
  
• Create clarity, structure, and consistent execution across the restaurant
  
• Strengthen operational excellence, food safety, speed of service, and guest experience
  
• Improve profitability through cost control, labor efficiency, waste reduction, and disciplined execution
  
• Use performance metrics to identify trends, solve problems, and drive results
  
• Identify, develop, and promote future leaders within the organization
  
• Build systems that improve the team member experience and create a healthy, high-performing culture
  
• Partner with the Owner/Operator and Director team to execute business priorities
  
• Identify opportunities for innovation, revenue growth, and continuous improvement
  

Background Profile

• 1 years of Leadership experience
  
• Experience leading 10+ team members (preferred)
  
• Bachelor's Degree (preferred)
  
• Restaurant, hospitality, retail, or other high-volume operational leadership experience (preferred)
  
• Proven ability to take initiative and drive results
  
• Ability to coach others, build trust, and hold people accountable
  
• Strong organizational skills and attention to detail
  
• Comfortable using metrics to evaluate performance and make decisions
  
• Willingness to work hands-on in restaurant operations
  
• Desire to grow as a business leader and take increasing ownership over time
  
• Passion for Chick-fil-A’s values, hospitality, and people development
  

Apply now and you will be contacted ASAP .