Front Desk Agent Westin Houston Downtown

Landry's Inc.
Houston, TX
Front Desk Agent Westin Houston Downtown Location Houston, TX (Downtown area) : Job Summary The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout stay, and at checkout, while maximizing room revenue and occupancy. Qualification Standards Education & Experience :
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Experience in a hotel or related
Physical/Mental Requirements
  • Flexible and long hours sometimes required.
  • Light Work - Exerting up to 20 pounds of force occasionally.
  • Ability to stand during entire shift.
  • Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
Duties & Functions
  • Greet and welcome all guests approaching the Front Desk in accordance with the Five Diamond standards.
  • Be aware of all rates, packages and special promotions.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to complete a bucket check, room rate verification report and housekeeping report.

Address

1520 Texas Avenue

City

Houston

State

Texas

ZipCode

77002

Auto req ID

189087BR
Posted 2025-11-06

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