Concessions Barback PT

Job Description

The Bar Back assists Team Members in delivering exceptional service to all guest. The Food & Beverage Bar Back reports to the Dickies Arena Food and Beverage Leadership Team and it is a part-time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon arena event schedule.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Set-up, maintain, and break-down assigned locations(s) every event ensuring proper cleaning standards are met
• Maintain proper pars within the location(s).
• Run food and maintain the area
• Assist team members with the preparation of food and beverage products.
• Have full knowledge of food and beverage menu items and accompaniments
• Understand and ensure proper execution of responsible alcohol service
• Understand and maintain proper sanitation and food safety
• Help maintain and ensure excellent customer service
• Have full knowledge of food and beverage menu items and accompaniments
• Be comfortable with the arena and know how to navigate personally, as well as, assist guests
• Help maintain and ensure excellent customer service
• Other responsibilities and tasks as deemed appropriate by the Management Team at Dickies Arena

Competencies

1. Communication Proficiency.

2. Ethical Conduct.
3. Leadership.
4. Problem Solving/Analysis.
5. Strategic Thinking.

Supervisory Responsibility

Exercises general supervision over clerical, administrative and professional staff assigned to the department.

Physical demands

Employee will constantly move about inside and outside various areas of the facility before/during/after events. Employee must constantly communicate via telephone, radio and in-person with others and exchange accurate information. Employee will regularly spend most of their shift standing and walking, traversing stairs, with limited to no sitting. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lifting/moving 100 lbs. or more. Employee must be comfortable with raised volume and/ or dark lighting in specific event settings.

Additional Eligibility Qualifications

• Must be a minimum 18 years of age
• 1-2 years’ experience in hospitality, food service, or bar support
• Working in a fast-paced hospitality environment preferred
• Knowledge of POS systems
• Strong attention to detail
• Ability to restock and organize inventory quickly and accurately
• Must possess excellent interpersonal skills and diplomacy
• Strong communication skills
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift, push, and pull up to 50lbs
• Flexible schedule – nights, weekends and holidays
• Must be able to work in an environment with fluctuating temperatures

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.