Gift Processing Specialist

Job Description

Job Description

Make an Impact Behind Every Donation

Big Brothers Big Sisters Lone Star is seeking a highly organized and detail-oriented Gift Processing Specialist to support our donor stewardship and fundraising operations. This role plays a critical part in ensuring donations are processed accurately, securely, and efficiently, helping us advance our mission of creating and supporting one-to-one mentoring relationships that ignite the power and promise of youth.

If you thrive in a fast-paced environment, enjoy working with data, and take pride in accuracy and organization, we encourage you to apply.

What You'll Do

Gift Processing & Data Management

• Process and enter daily donations and revenue batches into Raiser's Edge CRM.
• Code and track gifts, including in-kind donations and event-related contributions.
• Research donor information and gift allocations to ensure accurate records.
• Maintain donor records through updates, clean-up projects, and ongoing database stewardship.

Donor Support & Communication

• Manage the Gift Processing inbox and respond to inquiries promptly.
• Assist donors and internal teams with giving history, payment questions, receipts, and donation processing.
• Collaborate with Finance, Development, Events, Programs, and local market teams to ensure smooth gift processing workflows.

Acknowledgements & Administrative Support

• Support donor acknowledgements, tax statements, payment reminders, and tribute or memorial communications.
• Process invoice requests related to fundraising events and organizational initiatives.
• Maintain organized digital and physical files related to gifts, deposits, and donor correspondence.

Compliance & Documentation

• Ensure complete and accurate documentation for donations, deposits, donor communications, and gift records.
• Maintain confidentiality of donor and financial information.
• Support audit readiness through accurate recordkeeping and documentation.

Required Qualifications

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to meet recurring daily, weekly, monthly, and year-end deadlines.
• Strong customer service and communication skills.
• Ability to handle confidential financial and donor information with discretion.
• Strong problem-solving and research abilities.

Preferred Qualifications

• Bachelor's degree preferred.
• Two or more years of experience in high-volume data entry, nonprofit administration, gift processing, fundraising operations, or related fields.
• Experience with Raiser's Edge or Raiser's Edge NXT.
• Familiarity with payment processing and fundraising platforms such as Authorize.net, Square, Qgiv, Greater Giving, or similar systems.
• Proficiency with Microsoft Office, SharePoint, Teams, and other business applications

When you join BBBS Lone Star, you're helping ensure that every donor contribution is accurately managed and leveraged to create meaningful outcomes for youth across our communities. Your work directly supports our mission and helps strengthen the impact of mentoring programs throughout the region.

Company Description

When you join BBBS Lone Star, you're helping ensure that every donor contribution is accurately managed and leveraged to create meaningful outcomes for youth across our communities. Your work directly supports our mission and helps strengthen the impact of mentoring programs throughout the region.