Accounts Receivable Admin

Founded in 1984, Firetrol is the national leader in fire protection & life safety services. We are seeking a Accounts Receivable Admin for Firetrol’s district office in Lubbock, Texas.

Under the direction of the Office Manager, this position will be performing administrative/accounts receivable functions in accordance with established procedures.

The successful candidate will oversee multiple administrative duties, which include:

• Maintaining accounts receivable files and records
• Investigating and resolving any billing irregularities or issues
• Handling customer disputes
• Updating customer information in Great Plains, ServiceTrade etc.
• Producing collections reports/spreadsheets
• Managing, tracking and resolving account balances and bad debt
• Conducting check deposits
• Conducting credit card payments and deposits
• Ensuring that payments are applied to the correct invoices
• Requesting tax certificates from customers, as needed
• Facilitating payment of invoices due by emailing invoices/statements and following up by phone.
• Providing efficient and professional administrative and clerical service to colleagues and supervisors
• Other responsibilities as required to support the business

Requirements:

Attention to detail is a MUST Superior organizational abilities

Outstanding professional communication skills — written and verbal

Excellent interpersonal and relationship-building skills — for interacting with customers and employees alike

Ability to manage multiple tasks and changing priorities is a MUST

Ability to quickly learn and adapt to multiple business software platforms Strong proficiency with Microsoft Office (Outlook, Excel, Word)

Experience with Microsoft Great Plains and ServiceTrade software preferred

Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, generous paid time off practice and a 401(k) plan with a generous company match and immediate vesting. Additionally, sponsors training and education opportunities. Finally, Firetrol offers career growth opportunities, not just a job.