Recruiter, Operations Recruitment

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

In this highly visible role on the Operations Talent Acquisition team, you’ll be an integral part of ensuring American Airlines Airport and Reservations roles are staffed for operational readiness. You’ll bring your recruitment expertise to devise and execute strategic staffing plans to hire talented team members. And guess what? This position also includes traveling to hiring events at our domestic and international airport locations, where we often make “on-the-spot” job offers. You’ll be part of a broader Talent Acquisition team that ultimately provides the talent necessary to fuel the airline to deliver its goals and objectives.

What you'll do

• Ensure American Airlines roles are staffed for operational readiness
• Partner with multiple hiring managers to understand their staffing needs
• Travel to domestic locations to attend hiring events multiple times a month, sometimes on weekends
• Conduct thorough intake sessions, clarifying staffing needs and responsibilities, and ensuring job descriptions reflect accurate knowledge, skills and abilities required.
• Proactively source talent, using various techniques, such as job boards, social media, and networking resources.
• Acts as a resource to hiring managers on conducting behavioral interviewing, and facilitates selection process and discussion, in order to ensure effective, legal interviewing practices.
• Manages positive internal and external applicant experience throughout the recruitment process.
• Influences overall hiring process to achieve timeliness and agreements
• Responds to talent acquisition needs and inquiries from business leaders, hiring managers, TA leadership, etc.
• Provide hiring manager accurate and timely update on applicant activity, tracks talent acquisition metrics and reports trends and issues to TA leadership, providing recommendations for improvement
• Maintains up-to-date applicant records in the applicant tracking system for accurate reporting and analysis
• Maintains strong cross functional partnerships with business, hiring managers and other talent acquisition functions
• Closely collaborate with third party vendors involved in hiring to provide guidance and/or clarification on union contracts, validation of pay scales, follow-up on requisition statuses, and process approvals
• Conducts recurrent business calls with leaders to discuss high-volume hiring, including strategy and updates
• Maintains strong cross functional partnerships with Legal, Labor team, and other stakeholders in the recruiting process.
• Travel up to 50% will be required

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• At least 2 years of recent experience in a recruiting

Preferred Qualifications- Education & Prior Job Experience

• High-volume recruiting experience, especially in a unionized environment
• Experience conducting competency-based interviews
• Reporting experience relative to Talent Acquisition performance and metrics
• Experience with SuccessFactors or other large enterprise ATS systems (Taleo, iCIMS, etc.)
• Experience collaborating with RPO partner(s)
• Experience organizing and conducting hiring events
• Airline experience

Skills, Licenses & Certifications

• Excellent relationship management skills, ability to establish credibility, and partner with leaders to identify talent gaps, needs, risk and plans for actions
• Ability to demonstrate a strong customer orientation and influencing skills
• Excellent written and verbal communication skills
• Knowledge of employment law, corporate recruitment practices
• Proven leadership skills
• Ability to think strategically; creative and innovative thinking skills, and the ability to exercise sound judgment
• Knowledge of workforce planning (forecast, identify specific needs, skills, locations, and behaviors) is a plus

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.