In Room Dining Server (Full Time)

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Job summary –

To set up and serve food and beverage orders according to set standards and procedures as well as performing necessary side work for the room service station. To deliver food and beverage service to the pool area.

Essential Duties and Responsibilities – (Key Activities)

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Set up orders (table or trays) according to standards. Deliver them to guest on time.

• Keep hotel floors clean. Pick up all trays and tables found in the guest hallways.

• Able to grasp daily menu specials, as well as the menus as a whole. Able to suggest to guest menu items.

• Be very helpful towards guests, making sure all their needs and wants are met.

• Keep a tidy appearance.

• Follow directions and carry out delegated duties.

This list of essential functions is not exhaustive and may be supplemented as necessary.

Other Standard Responsibilities -

Experience -

• One-two years server experience in room service or restaurant of a 4 or 5-star hotel

General Skills -

• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills -

• Should be able to carry trays and lift heavy loads occasionally

• Ability to move from floor to floor and deliver/pick up trays/carts.

• Must have developed language skills to the point to be able to read and understand instructions, safety rules, etc.

• Must be capable of communicating effectively with guests and employees.

• Professional presentation.

• Ability to stand for prolonged periods

• Basic food and beverage knowledge

• Ability to organize multiple tasks

Education or Certification -

• Must be TABC certified

Language -

• Required to speak, read and write English, with fluency in other languages preferred

Physical Requirements -

• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 40 pounds, and satisfactorily communicate with guests and co-workers to their understanding.