HVAC Service Technician - Experience Required
- Monday - Friday
- Hours: Start to Finish (8:00 AM or 8:30 AM start - generally done approx. by 6:00 PM)
- Weekend & After Hours*
- After hours rates apply
- On-call services are also available*
- At least 3 years of hands-on residential HVAC service/maintenance experience
- At least 1 year of AC sales experience , ideally in a role like Sales Home Comfort Advisor
- A strong balance of technical expertise and customer-facing sales skills
- Must hold a valid driver's license with an issue date of at least five years prior to the date of this application
- A minimum of 3 years of hands-on residential HVAC maintenance and service experience is required
- 1 year of AC sales experience required
- Current TDLR registration and EPA universal certification required .
- Must know and understand all applicable federal, state, and local codes and safety measures and be able to apply them in a practical manner on each job.
- Excellent communication & customer service skills.
- High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
- Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
- Dependable and self-motivated with desire to work year-round.
- Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
- Comprehensive benefits package including health, dental, vision, and life insurance.
- 401(k) with company matching.
- Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
- Additional compensation opportunities through our Lead Now Program.
- Company clubs, outings, and paid training and development opportunities.
- Tuition reimbursement and educational scholarships for employees and family members.
- Volunteer Engagement Program with approved Volunteer Time Off (VTO).
- Wellness program including a gym membership and a company vehicle with gas card.
- Carry out full AC & Heating installation skills such as: equipment removal and installation of new, duct repair and/or replacement (fiberglass, flex, and metal), soldering, venting flues, refrigerant leak detection, and charging, recovering and reclaiming refrigerant, measuring refrigeration system parameters (gas pressures and temperatures, etc.), calculating static and CFM delivery, carrying out basic framing, roofing, plumbing and electrical skills.
- Provide expert recommendations and solutions for customers' HVAC needs (sales ~25% of role)
- Work with inspectors, suppliers, and co-workers to ensure correct project work, while abiding by all codes.
- Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process.
- Work with and train any helpers which may be assigned to work with you.
- Maintain a professional attitude at all times with customers, fellow employees, and supervisors.
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