People and Culture Advisor

About Eftsure
Join the team helping scale the people behind secure B2B payments

At Eftsure, we're on a mission to become the Security Standard for B2B payments. Our platform protects businesses from payment fraud by verifying supplier bank details before payments are made - giving finance teams confidence in every transaction.

As we continue to grow across the United States, we're looking for a People & Culture Advisor to help support our expanding team while creating an exceptional employee experience in our Dallas office.

This is a unique opportunity to join at an exciting stage of growth. You'll be our first dedicated People & Culture team member in the US, supporting employees across the country while also helping create a workplace environment where people can do their best work.

If you're someone who enjoys variety, thrives in a hands-on role, and is excited by the opportunity to grow your career alongside a fast-scaling business, we'd love to hear from you.

About the team

Our P&C team plays a key role in supporting Eftsure's growth globally. We work closely with leaders across the business to build a positive employee experience, strengthen our culture, and ensure our people processes scale as we grow.

Based in our Dallas office, you'll report directly to our VP People & Culture in Sydney and work closely with leaders and employees across the globe. While you'll have the support of our P&C team, you'll be the go-to person on the ground for all things people, culture, and workplace experience in the US.

What you'd be doing in this role

This is a varied role that combines HR operations, employee experience, workplace management, and culture initiatives. You'll be responsible for:

• Managing the end-to-end employee lifecycle including onboarding, employment changes, and offboarding

• Supporting managers with probation reviews, performance processes, employee relations matters, and people-related decisions

• Conducting exit interviews and helping identify opportunities to improve the employee experience

• Providing guidance on HR policies, employment legislation, and best practice across the US workforce

• Managing and improving HR processes as the business continues to scale

• Supporting employee engagement initiatives and helping maintain Eftsure's strong culture across our growing US team

• Coordinating recruitment administration and onboarding activities for new hires

• Acting as the key point of contact for our Dallas office, ensuring employees have a positive and productive workplace experience

• Managing office operations including workplace setup, equipment coordination, office supplies, and facilities relationships

• Supporting remote employees by coordinating equipment, workspace needs, and day-to-day operational requirements

• Rolling up your sleeves to handle the practical tasks that keep a growing office running smoothly - from organising new starter equipment to making sure the kitchen is stocked and welcoming

About you

• You have 2+ years’ experience in HR, People & Culture, or a similar people-focused role

• You enjoy being the go-to person who helps solve problems and supports employees and leaders alike

• You're highly organised, proactive, and comfortable managing multiple priorities

• You're confident handling sensitive employee matters with professionalism, discretion, and sound judgement

• You're willing to have difficult conversations when required and can balance empathy with business needs

• You enjoy both strategic people work and hands-on operational tasks

• You're comfortable working independently and taking ownership in a growing environment

• You love creating positive workplace experiences and understand the impact a great office environment has on employee engagement

• You thrive in fast-growing companies where no two days look the same

• Experience supporting a distributed or multi-state workforce would be advantageous

• Experience with HR systems such as HiBob would be a bonus

Where and how you can work

This role is based in our Dallas office and requires regular onsite presence to support our team and workplace operations.

We're open to considering both full-time and part-time arrangements for the right person. Regardless of hours, this role is primarily office-based as you'll play a key role in creating a connected, engaging workplace experience for our Dallas team while also supporting employees working remotely across the United States.

What's in it for you?

We're passionate about building a workplace where people can grow and do their best work. Here's a taste of what's on offer:

• The opportunity to build and shape the US People & Culture function for a fast-growing FinTech SaaS company

• A unique role combining HR, culture, and workplace leadership

• Work closely with senior leaders across the US and Australia

• Significant career growth opportunities as the business continues to expand

• A collaborative environment where people and culture genuinely matter

• Opportunities for continuous learning and professional development

• The chance to make a visible impact on the employee experience from day one

If this sounds like the right opportunity for you, we'd love to hear from you.

Join Eftsure and help us build the team protecting businesses from payment fraud.