Director - Revenue Cycle Management

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Ste. 1300 Houston, TX 77019

Director - Revenue Cycle Management (Job Overview)

Schedule: Monday-Friday | Hybrid

At Legacy Community Health, we're revolutionizing the future of healthcare delivery, and we're looking for a visionary leader to drive our Revenue Cycle Management to new heights. As the Director of Revenue Cycle Management, you'll be at the helm of a game-changing team, transforming billing and collections processes with cutting-edge strategies.

• Lead a dynamic team of billing and collections experts, fostering an agile and innovative work environment.
• Play a critical role as a liaison for external clients, ensuring seamless integration of services.
• Drive digital transformation by implementing tech-forward approaches to accounts receivable resolution.
• Collaborate with leadership to set a visionary path for the department’s growth and impact.
• Embrace a culture of continuous improvement and data-driven decision-making.

At Legacy, we're committed to making a profound community impact through advanced healthcare solutions. Join us in this mission and propel your career towards unprecedented growth opportunities.

Key Responsibilities

• Direct comprehensive revenue cycle management from pre-registration to final account resolution, leveraging cutting-edge technologies.
• Innovate policies and procedures that align with the latest industry standards and regulatory requirements.
• Utilize data analytics to drive continuous improvement in Revenue Cycle initiatives.
• Lead process improvement activities, identifying and eliminating inefficiencies.
• Oversee compliance and coding audits, serving as a compliance liaison with insightful leadership.
• Participate in fiscal planning, ensuring data-driven financial decision-making.
• Develop and execute cutting-edge retention strategies in collaboration with HR and RCM management.
• Foster a culture of agility and continuous professional growth within the team.
• Engage with industry partners and stakeholders to maintain strategic relationships.
• Stay at the forefront of FQHC policies, assisting the team in adapting to regulatory changes.

Minimum Qualifications

• Master's in Healthcare preferred; Bachelor's degree required.
• 10 years of transformative experience in revenue cycle management, with preference for FQHC experience.
• Proven ability to navigate complex healthcare environments with a future-focused mindset.
• Strong communication skills for stakeholder engagement and team motivation.
• Expertise in policy interpretation and execution, driving strategic outcomes.
• Adept at managing change and fostering innovation in healthcare processes.
• Exceptional analytical skills to decipher and communicate complex clinical and operational data.
• Competency in crafting detailed business reports, correspondence, and procedural documentation.
• Visionary leadership with a passion for revolutionizing healthcare delivery.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.