QA SPECIALIST - UNIVERSITY OF TEXAS SOUTHWESTERN - DALLS, TX

Position Title: QA Specialist

SSC Services for Education  is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. 

SSC Services for Education is a Nationwide Best in Class Facility Service Provider . As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. 

Job Summary

As a vital member of our team, you are the champion of quality assurance, entrusted with the crucial task of maintaining the highest standards in our products and processes. Your role transcends mere compliance, ensuring that every facet of our operations aligns with both state regulations and the rigorous benchmarks set by Compass.

• Provides Audit support to operations teams including post audit corrective action recommendations and training
• Serve in a supervisory capacity as needed, including overseeing staff, delegating tasks, and ensuring workflow continues in the absence of a supervisor or manager.
• Providing subject-matter and functional support
• Implements client quality initiatives and trainings with SSC operations teams
• Ensures standardization across all schools to support operations
• Driving root cause identification, analysis, and proactive remediation recommendations
• Communicating results, metrics improvements, and critical issues to SSC senior leadership
• Ability to problem solve and troubleshoot issues related to quality and/or operational issues while meeting deadlines
• Ensures proper use of chemicals, supplies, and equipment

Qualifications:

• Associate’s Degree, or equivalent 1 year supervisory work experience
• Working knowledge of custodial regulations, i.e. Joint Commission
• Strong data management, reporting, and technical writing skills
• Proficient in MS Office applications including Word, Excel, Visio, PowerPoint and Outlook

Apply to SSC today!

SSC is a member of Compass Group USA.

Associates at SSC are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Applications are accepted on an ongoing basis
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.