Pharmacy Care Coordinator

Job Description

Job Description

A-Line Staffing is seeking a motivated and detail-oriented Pharmacy Care Coordinator This role offers career growth, a supportive work environment, and full-time hours (40+ per week).

If interested in this Pharmacy Care Coordinator position APPLY NOW for IMMEDIATE consideration

PHARMACY CARE COORDINATOR | DETAILS AND COMPENSATION:

• Location: Central Standard Time – remote, scheduling is based off of CST
• Payrate: $20/hr
• Required Availability: Full-Time | Monday – Friday
• • Must be available to work scheduled shifts between 7:00 AM and 8:00 PM CST
  • Mandatory virtual training schedule: 8:00 AM – 5:00 PM CST

PHARMACY CARE COORDINATOR | SUMMARY AND HIGHLIGHTS:

The Pharmacy Care Coordinator will support patients throughout their healthcare journey. In this remote role, you will serve as a key point of contact for patients, caregivers, healthcare providers, and referral sources, helping ensure timely access to important therapies and support programs.

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

PHARMACY CARE COORDINATOR | RESPONSIBILITIES:

• Handle inbound and outbound calls while providing excellent customer service and first-call resolution whenever possible
• Assist patients, caregivers, and healthcare providers with program enrollment and support services
• Create and process referrals, applications, and required documentation accurately
• Investigate and resolve patient and provider inquiries in a timely manner
• Document interactions and maintain accurate records within company systems
• Conduct patient follow-up calls and confirmations as needed
• Manage patient cases from initial contact through final approval or denial
• Educate callers on available resources, processes, and next steps
• Maintain quality standards while providing empathetic and supportive service
• Report adverse events and other required information according to established procedures

PHARMACY CARE COORDINATOR | REQUIREMENTS :

• Education: High School Diploma or GED (verifiable)
• Attendance: Commitment to mandatory attendance during the first 90 days.
• 1+ years of healthcare support/patient access experience in a call center setting required
• Experience working with medical, pharmacy, Medicare, Medicaid, or commercial insurance benefits required
• Knowledge of healthcare reimbursement and coverage processes required
• Strong problem-solving and conflict-resolution abilities
• Strong communication and customer service skills
• Proficiency with computers, data entry, and Microsoft Office applications
• Ability to multitask and work independently in a fast-paced environment

Remote Work Requirements (Company-issued equipment will be provided.)

• A dedicated, quiet, distraction-free workspace
• Reliable high-speed broadband internet connection
• Hardwired internet connection to the router
• Minimum internet speeds: Download: 15 Mbps, Upload: 5 Mbps
• Ability to participate in training and meetings with camera enabled required

Take the Next Step!

Join a company that values your growth and contributions. If you’re interested in the Pharmacy Care Coordinator role apply now or contact us for immediate consideration!

Brittney Blackman