Employee Service Specialist
This role manages also front desk operations, greets visitors, maintains office and production supplies, and provides general administrative support to all employees. Duties and Responsibilities:
- Answer employee’s inquiries and concerns.
- Serve as the contact to direct to HR.
- Enroll, update and terminate employees through Facial Recognition Security System
- Issue and Manage Employee Photo Badges
- Order, distribute, and keep inventory of office and production supplies.
- Maintain and update employee communication bulletin board for important company announcements.
- Answer, direct and assist front lobby visitors, customers, and vendors through intercom system.
- Implement visitor check-in procedures (issue visitor badge and parking) and maintain accurate visitor logs.
- Place and set up business meal orders as needed.
- Ensure conference rooms are maintained and tidy on a daily basis
- Monitor office equipment, such as copiers and printers, and ensure proper maintenance and ensure an adequate supply of printing paper is consistently available.
- Maintain accurate log of all daily duties and pending items.
- Sort and distribute employee paychecks, incoming mail and prepare outgoing mail.
- Maintain cubical tags and cubical chart for assigned office and production areas.
- Support General Service coordination of onsite vendors such as janitorial, vending machine, pest control, and document shredding vendors as needed.
- Support special company events, projects, and decoration with General Service/HR personnel.
- Perform other duties as assigned.
- Excellent communication and interpersonal skills
- Strong organization skills
- Strong customer service experience
- Proficiency with Microsoft Office applications required
- Bilingual in Spanish and English Preferred
- Familiar with HR payroll and benefit related knowledge is preferred
- High School diploma required. Associate degree and above is preferred
- 2 years of Human Resources or Administrative experience required
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