Remote Bilingual Customer Support - Cruise Line Client (McAllen)
- Work from the comfort and convenience of home
- Choose your hours from program availability
- Support well-known client programs remotely
- Avoid commuting-related expenses and save time
- Choose to work independently or as part of a Service Partner company
- Handling inbound calls in both English and Spanish from customers planning and booking cruise vacations
- Assisting travel agent partners with booking-related inquiries
- Making outbound calls to internal support departments or customers for status updates and clarification
- Transferring calls to appropriate departments or account representatives
- Providing knowledgeable, friendly customer service while navigating multiple systems
- Delivering calm, professional support to diverse callers
- Full fluency in both English and Spanish (written and verbal)
- Strong communication and listening skills
- Outstanding problem-solving abilities
- Patience, empathy, and a positive attitude
- Ability to remain calm under pressure
- Self-motivation and attention to detail
- Instruction and certification, which may be unpaid, may be required before you can begin earning, and continuing certification requirements may apply
- Certification courses can range from a few days to six weeks and may include live instruction and/or self-paced work
- Service Partners are required to pay a $19.75 Platform Usage Fee for each Agent actively servicing on the Arise Platform for each billing cycle
- All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and Agent, not Arise. Agent rates often differ from rates paid to the Service Partner
- Geographic and time limitations may apply based on client program requirements
- Minimum servicing requirements and other client-imposed requirements may apply
- Additional requirements or continuing certification may be required by some clients
Recommended Jobs
Senior Technical Accountant
Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asyl…
Lawn Care Technician
Lawn Doctor is looking for individuals dedicated to providing high-quality, customer-focused lawn care services to join our team as Lawn Care Technicians. Benefits and Perks: ● Competiti…
Eligibility Specialist
The Eligibility Specialist will serve as a community health worker/advocate for patient resources and enrollment into appropriate programs. Standard hours of work are Monday through Friday, 8:00 a…
Bilingual Sales Consultant
About Us The philosophy of Bruner Motors is to be an outstanding dealership as well as an outstanding place for our employees to work. To achieve this goal, we must provide service to the public thr…
System Administrator
The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technolo…
Police Digital Media Forensics Supervisor
Duties and Requirements Click to read more Duties Examples of ESSENTIAL JOB FUNCTIONS Management reserves the right to add, modify, change, or r…
Senior .NET Developer
Job Title: .NET Developer (4 Days On-Site – Plano TX) About CG Infinity Founded in 1998, CG Infinity is a technology consulting firm that believes in tailored solutions, not one-size-fits-all a…
Senior Tax Manager
Senior Tax Manager - Lubbock, TX Who: A seasoned tax professional with at least ten years of public accounting experience and strong leadership and technical review capabilities. What: Oversees …
Practitioner (Physician Assistant/Nurse Practitioner)
Greater Austin Allergy Asthma & Immunology, is looking for a full-time Physician Assistant or Nurse Practitioner to join our team! Practitioners, either Nurse Practitioners or Physician Assistants,…
Radiology Technologist II (Friday -Sunday Evenings)
POSITION PURPOSE Under general supervision of the Imaging Manager, prepares equipment and patients for diagnostic imaging procedures. Safely and accurately performs radiographic and computerized tom…