Specialist-Mortgage Collection and Reporting, AACU Payment Collection

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is with the American Airlnes Credit Union. The role is responsible for the management of Real Estate Owned properties while at the same time reinforcing American Airlines Credit Union’s mission of member advocacy. This role will also evaluate and analyze data and prepare reports related to Payment Collection and Recovery departmental activities and performance.

What you'll do

• Analyze, evaluate and report Payment Collection and Recovery department data
• Prepare department budget and address variances
• Handle Real Estate Owned (REO) properties
• Issue appropriate collection/legal correspondence
• Review Short Sale Requests
• Establish Fair Market Value for properties in foreclosure and REO
• Serve as a back-up for foreclosure tasks
• Create and maintain detailed documentation of all accounts worked
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma or GED

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Business or related field or equivalent relevant industry experience
• Minimum 3 years of experience in mortgage collection, including foreclosures and REO management
• Proven experience pulling and critically analyzing data with great accuracy, as well as creating presentations to be shared at a departmental and/or Board of Directors level
• Knowledge of FDCPA and the Texas Act

Skills, Licenses & Certifications

• Skilled in Microsoft Office software (e.g., Word, Excel, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to handle legal matters, such as suits for foreclosure, sequestration, writs and judgments
• Possess well-developed decision-making skills and the ability to exercise good judgment, with a strong emphasis on reaching decisions that are in the best interest of AACU
• Ability to interact professionally with all organizational levels
• Ability to work independently and with minimal supervision
• Skilled in effective time management skills and proficiency while handling multiple projects/tasks
• Ability to effectively communicate with all levels of organization, both verbally and written
• Ability to type 35 WPM with 100% accuracy
• Ability to maintain satisfactory performance and attendance
• Must pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.