Customer Service Coordinator

Are you PASSIONATE about helping others? Are you looking to get your foot in the door with a growing company & seeking a transition into a Customer Service Position with first shift hours?! Room for growth and advancement!! Come work for a company that promotes only from within!

Customer Service Coordinator

Location Lewisville, TX | Onsite

COMPENSATION & SCHEDULE

• $16.00/hr

• 8:00am–6:00pm, Monday–Friday, with Saturday as needed

• W2, Temp to Hire

• Start date: 1/12/2026

ROLE IMPACT

As a Customer Service Coordinator, you will play a key role in supporting the internal service and installation department of a national retail-focused organization. This role involves managing communications, tracking order data, and ensuring customer satisfaction through efficient program support. Ideal for candidates seeking stability and growth in a company that promotes from within.

KEY RESPONSIBILITIES

• Serve as primary point of contact for program-related communications and customer support

• Coordinate and monitor service levels with retail and vendor partners

• Maintain order tracking reports and ensure accuracy in internal databases

• Provide administrative support and coordinate departmental meetings

• Process damage claims and manage employee purchase records

• Enter and maintain data in multiple internal systems

MINIMUM QUALIFICATIONS

• 1+ year of customer service experience

• No more than 2 jobs within the past 3 years

• Must live within a 30 mile radius of Lewisville, TX

• Strong interpersonal and multitasking skills

CORE TOOLS & SYSTEMS

• Oracle

• JD Edwards (JDE)

• MXP

• Microsoft Excel

PREFERRED SKILLS

• Experience in vendor or partner coordination

• Background in service program administration

• Familiarity with claims or issue resolution

LEGAL NOTICE

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