Resident Field Service Technician
Process Analytics Field Service and Trai __ In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. The work model for the role is: Onsite in Beaumont, TX #LI-Onsite Your role and responsibilities:
- Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
- Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Acting as trainer when needed, for field service associates and customers.
- Responsibilities also include performing commissioning/start-up services, troubleshooting/repair services, and preventative maintenance on measurement and analytical equipment.
- Bachelor's or Technical Degree with 2+ Years or Associate's Degree/High School Diploma with 5+ years of relative experience
- Strong technical background with technical skills in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of products including but not limited to flow, pressure, temperature, level meters and continuous water analyzers
- Ability to build strong customer relationships, to work effectively with minimum supervision, demonstrated strong interpersonal skills, and be customer service oriented
- Strong Computer skills to include Outlook, Excel, and Word
- Ability and willingness to travel approximately 10% as required. Ability and willingness to possess and maintain a valid passport and driver's license.
- Candidates must already have work authorization that would permit them to work for ABB in the US.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
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