Sales Support Specialist

Good Day Distro is seeking a motivated and detail-oriented Sales Support Specialist to strengthen our connection between customers the Sales Team and our internal Operations. This role focuses on delivering exceptional customer service supporting sales functions and maintaining diligent oversight of Accounts Receivable (AR).

What Youll Do

• Serve as the primary link between Sales warehouse operations and customer accounts to ensure accurate ordering fulfillment and menu management
• Support Sales Representatives by handling internal tasks responding to customer inquiries and processing orders
• Review account history to identify opportunities for upselling cross-selling or promoting new products
• Manage Accounts Receivable including aging report review collections follow-up payment processing and resolving billing discrepancies
• Provide product information assist with order-related issues and resolve concerns involving billing damage claims or shipment errors
• Communicate proactively across departments to maintain smooth operations and strong customer satisfaction

What You Bring

• Experience handling customer service cash handling and preparing deposits in a professional setting
• Strong communication skills and the ability to collaborate cross-functionally
• Excellent organization accuracy and attention to detail
• Proficiency with Microsoft Office (Word Excel Outlook)
• Must be 21 years of age or older
• Ability to obtain and maintain an OLCC Marijuana Worker Permit
• Bonus: Cannabis industry experience AR experience or familiarity with warehouse/logistics workflows

Physical Requirements

• Ability to sit stand and work at a computer for extended periods
• Occasional lifting up to 25 lbs
• Ability to work in a fast-paced cross-functional environment

Why Join Us

At Good Day Distro we value collaboration integrity and exceptional service. Youll be part of a team committed to quality efficiency and helping our partners succeed.

In addition to your base wage we offer a strong benefits package. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance voluntary Dental Insurance and company-paid Life Insurance. We also offer Paid Time Off Sick Time Paid Holidays and a generous employee discount at all Groundworks locations.

EEO Statement

Groundworks Services and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs role requirements and individual qualifications without regard to race color religion national origin ancestry citizenship status age mental or physical disability sex marital status veteran status sexual orientation gender identity genetic information or any other characteristic protected by applicable federal state or local laws.

If you need any assistance or accommodation in the application and interview process please reach out to us at or -it would be our pleasure to partner with you.

Required Experience:

IC