Customer Service Specialist
Customer Service Specialist
This role is a 3-month temporary assignment responsible for supporting Regional Distribution Centers (RDCs) by reviewing bundled order submissions, identifying sourcing optimization opportunities, and helping reduce transportation costs, returns, and fulfillment issues. The coordinator works closely with internal stakeholders to evaluate alternate sourcing options and investigate order exceptions. LOCATION: Richardson, Texas 75080POSITION: 3-month Contract
SCHEDULE : 8AM - 5PM on site
PAYRATE: 25.00 hour Key Responsibilities From customer orders, evaluate product availability across alternate RDCs or sourcing locations.
Analyze potential substitutions (e.g., changing to location “X”) and assess impacts on:
- Transportation miles
- Cost efficiency
- Customer service levels
Identify orders that may result in returns, discrepancies, or fulfillment challenges.
Qualifications / Skills- Strong SAP experience
- Analytical and problem-solving skills
- Attention to detail with the ability to review multiple orders efficiently
- Understanding of distribution center operations and logistics trade offs
- Effective written and verbal communication skills
- Ability to collaborate cross functionally during a time bound assignment
Pre-Employment Screening:
Please note that all offers of employment are contingent upon the successful completion of a background check and drug screening based on local, state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.
Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process.
2221 Lakeside Blvd. Suite 1120, Richardson, Texas 75082
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