Customer Service Representative

Job Ad: Customer Service RepresentativeThink Tell Junction (San Antonio, TX) Job Title Customer Service Representative Company: Think Tell Junction Location: San Antonio, TX Salary: $17 - $23 per hour Job Type: Full-Time Work Type: In-person (strictly on-site) About Us: Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio, we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals. Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our customers, providing exceptional service while addressing their inquiries and concerns. Your ability to communicate effectively and empathetically will be crucial in creating a positive experience for our clients. Responsibilities:

• Handle incoming customer inquiries via phone, email, and chat in a professional and friendly manner.
• Assist customers with product information, troubleshooting, and order processing.
• Resolve customer complaints and issues effectively and promptly to enhance satisfaction.
• Keep detailed records of customer interactions and transactions in the CRM system.
• Collaborate with team members and other departments to improve service delivery.
• Identify opportunities for improving customer service processes and suggest enhancements.

Skills Required:

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Proven experience in customer service or a related field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in using customer service software and Microsoft Office Suite.

Benefits:

• Competitive hourly wage ranging from $17 to $23.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and advancement.
• Supportive and collaborative work environment.

If you’re eager to kickstart your career in sales and make a difference, apply today to join Think Tell Junction as an Customer Service Representative ! Note On-campus work in San Antonio, TX