ECT Customer Success Representative
The Customer Success Specialist is responsible for efficiently and effectively supporting our operational teams during evening hours.
Key measures of success include:
- Provide timely and courteous communication with customers.
- Be recognized by team, peers, and customers as a key supporter.
- Contribute to a positive work environment.
Weekend Schedule: Saturday and Sunday: 6:00 a.m. to 6:00 p.m. then Friday and Monday 8:00 a.m. - 6:00 p.m. based on business needs
Training Schedule: 8:00 a.m. to 5:00 p.m. Monday to Friday.
Responsibilities:
- Communicates in a clear and consistent manner and with high integrity.
- Accurately enters information into company computer systems.
- Works with team members to solve problems.
- Provides accurate information to customers.
- Demonstrates high resource utilization.
- Help the company provide a high level of customer service.
- High School Diploma or GED.
- Strong customer service skills.
- Strong communication skills.
- Basic knowledge of motor carrier operations and geography.
- Competent user of MS Office.
- 401(k)
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Tuition Reimbursement
- Vision insurance
- Only full-time employees are eligible.
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
"Where family, careers, and success come together!" Company: MVT Services
Employement Type: Full-Time
Salary: $16.00 per hour
Department: Customer Service
Benefits: 401(k),Dental Insurance,Health Insurance,Health Savings Account,Life Insurance,Paid Time Off,Tuition Reimbursement,Vision insurance
Req ID: 377
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