Claims Apprenticeship Program
- An “earn and learn” program providing:
- Salary, on-the-job training, and real-world experience
- Coaching to build skills at the entry-level position and advance your career
- Built in support through Mentor relationships
- A full-time position.
- Combined 40 hours per week working at Texas Mutual and attending classes towards an AAS Business Management Degree at HCC.
- Tuition and books financially covered while actively enrolled in the program
What to expect: With support of management and your apprenticeship mentor, you will: - Learn the basics of workers' compensation insurance and its concepts by cross training with other departments,
- Assist staff in preparing letters and forms, including required medical examination requests, peer review requests, designated doctor requests, mileage reimbursements requests, Division of Workers' Compensation records requests, medical records and attorney packets.
- Support the Claims team by responding to customers.
- Assist Claims Assistants and Adjusters with support activities, including importing and assigning documents to the appropriate claim files.
- Develop technical knowledge and ability to utilize multiple computer systems (e.g. Microsoft suite, Guidewire) to conduct work daily
- Complete the Texas Worker's Compensation licensing class and subsequent exam.
- Assist in evaluating and investigating claims for coverage and compensability.
- Develop knowledge and the ability to recognize and assess issues that may affect claims handling, liability, coverage or damages and taking appropriate action as necessary.
- Assist in thorough file documentation, including required data fields in claims system, and maintain diary notes to ensure completion of assignments.
- High School Diploma or equivalent
- Minimum age of 18
- Acceptance into Houston Community College's AAS Business Management program
- Maintain at least a 2.0 GPA throughout the program
- Passionate about people
- A willingness to learn and grow through both on-the-job training and college coursework
- Strength in time management and the ability to prioritize tasks
- Flex-hybrid work environment for most positions
- Annual performance bonus and merit-based pay increase
- Professional development and tuition reimbursement
- Automatic 4% employer contribution to retirement plan
- 401k plan with 100% employer match up to 6%
- Three weeks' time off for vacation
- Nine paid holidays and two personal days each year
- Generous sick, holiday and volunteer time off
- Day one health, Rx, vision and dental insurance
- Life and disability insurance
- Flexible spending account
- Pet coverage and pet Rx discounts
- Free on-site gym, fitness classes, and health and wellness resources
- Free identity theft protection
- Free 2nd medical opinion service
- Free student loan repayment and refinancing consultation
- Employee referral bonus
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