Technical Support Specialist
Job Description:
- Job Responsibilities:
- Provide technical support to clients by troubleshooting issues, diagnosing problems, and finding solutions.
- Install, configure, and maintain hardware and software systems.
- Assist in the implementation of new technology solutions.
- Collaborate with other team members to ensure seamless technical support for clients.
- Document and escalate technical issues as needed.
- Essential Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in technical support or IT helpdesk roles.
- Strong knowledge of hardware, software, and networking systems.
- Excellent problem-solving and communication skills.
- Desired Experience:
- Minimum of 2 years of experience in a technical support role.
- Experience working in a fast-paced environment with a focus on customer satisfaction.
- Salary & Benefits:
- Minimum Salary: $65,000
- Maximum Salary: $110,000
- Currency: USD
- Benefits: Competitive salary, 100% Satisfaction Guarantee, opportunity for growth and development.
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